Olivia Cherkas
Boyertown
Summary
Marketing and Management Professional with 7+ years of experience in digital marketing, sales, and project management. Strong skills in customer relations and creating collaborative environments that enhance service quality and profitability. Passionate about utilizing innovative strategies to optimize digital marketing efforts and achieve results.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
08.2024 - Current
- Assists pharmacists in preparing and dispensing medications accurately.
- Manage medication stock, adhere to accuracy regulations, and handle insurance paperwork, to help customers get their prescription quick and easily.
Operations Manager
CVS Pharmacy
03.2023 - Current
- Oversee daily operations, encourage teamwork among staff.
- Assist customers with questions, complaints, and problems to promote a positive shopping experience.
- Develop and implement strategies to increase sales and profitability.
- Train new employees on operational procedures, promoting a culture of learning and ensuring consistent service quality.
- Monitor inventory levels and sales trends to optimize stock management and reduce waste.
Sales and Marketing Intern
Billing Partner Connect
08.2022 - 12.2022
- Conducted market research to identify customer preferences and trends.
- Assisted in managing social media accounts, increasing engagement rates.
- Collaborated with sales team to devise strategies for customer acquisition.
Receptionist Administrator
Reinhart and Company
02.2020 - 04.2022
- Handled client inquiries and appointments, enhancing customer satisfaction.
- Coordinated multi-line phone system, directing calls efficiently to appropriate departments.
- Managed administrative tasks, improving office efficiency and client communication.
Education
Bachelor of Science in Business - Marketing & Management
Pennsylvania State University
Reading, PA12-2022
High School Diploma - undefined
Neshaminy High School
Langhorne, PA06-2018
Skills
- Digital Marketing
- Project Management
- Staff training
- Customer Service
- Administrative Support
- Problem-solving
- Sales
- Leadership
- Customer service
- Market Forecasting
- Decision Making
- Trend Analysis
- Communication
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
08.2024 - Current
Operations Manager
CVS Pharmacy
03.2023 - Current
Sales and Marketing Intern
Billing Partner Connect
08.2022 - 12.2022
Receptionist Administrator
Reinhart and Company
02.2020 - 04.2022
High School Diploma - undefined
Neshaminy High School
Bachelor of Science in Business - Marketing & Management
Pennsylvania State University