Olivia DeLucca
Collegeville
Summary
Innovative Marketing and Communications Intern equipped with relevant experience in the field. Developed strong skills in content creation, social media management, and strategic planning from previous roles. Made significant contributions to team objectives by successfully executing marketing campaigns and increasing brand visibility. Possess excellent communication abilities and creative problem-solving skills that prove valuable in driving marketing success.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
Work History
Marketing and Communications Intern
Upper Merion Township
King of Prussia
07.2025 - Current
- Assisted in managing social media accounts and engaging with the community online.
- Monitored media coverage and reported relevant findings to the communications team.
- Created visuals such as infographics and video content to support marketing initiatives.
- Collaborated with team members to create content for newsletters and press releases.
- Trained a Chatbot with correct information
- Managed both the Township and the Community Center Social Medias and created an increase in Views, Engagement, Link Clicks, etc.
Server
MaGerks Pub & Grill
Royersford
12.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and drink orders for multiple tables efficiently.
- Maintained cleanliness of dining area while replenishing supplies.
- Accurately handled cash and credit transactions at register.
- Resolved customer complaints promptly to improve guest experience.
- Performed opening and closing duties, including setup and restocking.
- Took customer orders accurately and in a timely manner.
- Greeted customers, answered inquiries, and recommended specials to boost sales.
Intern
Gacek Design Group, LLC â¢
New Hope
05.2025 - 07.2025
- Designed visual layouts for client presentations and marketing materials.
- Collaborated with team members to brainstorm and refine design concepts.
- Prepared comprehensive project documentation to facilitate stakeholder communication.
- Organized project files and maintained documentation for multiple interior design projects.
- Supported preparation of samples and presentation materials for client pitches.
- Researched furniture, fabrics, lighting fixtures, and flooring options for interior design projects.
Server
Harvest Seasonal Grill & Wine Bar
Collegeville
11.2023 - 11.2024
- Provided menu recommendations for food and drink based on customer inquiries.
- Prepared food orders along with hot and cold beverages for guests.
- Checked back frequently to ensure satisfaction with all food items.
- Processed customer payments accurately and efficiently.
- Described daily specials and suggested popular dishes upon request.
- Sent and totaled each guest’s order to kitchen staff without discrepancies.
- Delivered meals promptly to maintain temperature and quality.
- Maintained a clean and organized work area consistently.
Intern
Gacek Design Group, LLC â¢
New Hope
05.2024 - 08.2024
- Designed visual layouts for client presentations and marketing materials to enhance engagement.
- Conducted research on design trends to inform creative development strategies.
- Selected materials, furnishings, and color schemes for diverse projects to align with client visions.
- Presented design concepts using visual aids and mood boards to facilitate client understanding.
Server
Saloon 151
West Chester
07.2022 - 10.2023
- Recorded orders accurately using iPads and POS system, processing customer payments efficiently.
- Recommended food and drink options based on customer preferences and inquiries.
- Prepared menu items, including hot and cold beverages for customers.
- Ensured customer satisfaction by checking back after meal service.
- Maintained a clean workspace to promote safety and efficiency.
- Collaborated with bartenders and team members to keep the facility organized and stocked.
- Stocked beverages, garnishes, glassware, and silverware as needed.
- Transitioned into a leadership role, training and coaching new hires effectively.
Hostess
Shannondell Chadwicks
11.2020 - 10.2022
- Answered phone calls courteously, welcomed guests, and presented menus efficiently.
- Organized reservations and prepared seating arrangements to optimize guest experience.
- Monitored dining room for cleanliness and appropriate supply levels.
- Greeted customers promptly, escorting them to tables as seating became available.
- Maintained professionalism and warmth in all interactions with guests.
- Delivered exceptional customer service in a fast-paced environment.
Hostess
Uno Pizzeria & Grill
Phoenixville
12.2019 - 03.2020
- Answered phone calls courteously and welcomed guests upon arrival.
- Monitored dining room cleanliness and supply levels to uphold standards.
- Prepared seating arrangements and organized reservations to maximize guest satisfaction.
- Communicated wait times effectively to guests and staff for better service efficiency.
Sales Associate
Pacsun
King Of Prussia
05.2019 - 09.2019
- Designed visually appealing sales floor displays to enhance accessory sales alongside furniture items.
- Assisted customers in product selection with informed recommendations to boost satisfaction.
- Maintained organized store environment, ensuring effective merchandise presentation.
- Collaborated with team members to achieve daily sales targets and elevate customer experience.
- Engaged customers to build rapport and encourage loyalty through tailored service.
- Upheld high standards of customer service in fast-paced, high-volume environment.
- Processed payments efficiently using point-of-sale systems at cash registers.
- Organized and restocked merchandise to create attractive displays that moved overstocked items.
Education
Bachelor of Science - Business/Marketing
West Chester University of Pennsylvania
West Chester, PASkills
- Organized and reliable
- Hardworking and punctual
- Professional teamwork
- Attention to detail
- Customer service excellence
- Interpersonal communication
- Verbal and written skills
- Quick learner
- Microsoft Office proficiency
- Client relationship management
- Problem-solving abilities
- Research skills
- Creative resourcefulness
- Multitasking and organization
- Social media management
- Content creation
- Team collaboration
Affiliations
- Cooking
- Gardening
- Baking
- Photography
Accomplishments
- I participated in a mother-daughter charity league from 2015-2021 where I held a leadership role and collaborated with fellow peers to complete volunteer hours at various places such as; C2C (Cradles 2 Crayons), Soup Kitchens, Community garden clean ups, etc. I received many awards for most hours volunteered and for holding a leadership role for a long period of time.
Languages
English
References
References available upon request.
Timeline
Marketing and Communications Intern
Upper Merion Township
07.2025 - Current
Intern
Gacek Design Group, LLC â¢
05.2025 - 07.2025
Server
MaGerks Pub & Grill
12.2024 - Current
Intern
Gacek Design Group, LLC â¢
05.2024 - 08.2024
Server
Harvest Seasonal Grill & Wine Bar
11.2023 - 11.2024
Server
Saloon 151
07.2022 - 10.2023
Hostess
Shannondell Chadwicks
11.2020 - 10.2022
Hostess
Uno Pizzeria & Grill
12.2019 - 03.2020
Sales Associate
Pacsun
05.2019 - 09.2019
Bachelor of Science - Business/Marketing
West Chester University of Pennsylvania