OLIVIA FIGUEROA
Millersville
Summary
Attentive and goal-focused. I bring successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recruitment & Retention
I-LEAD
Reading
12.2024 - Current
- Assisted in developing company policies related to employee recruitment and retention.
- Facilitated professional development opportunities for staff regarding best practices in recruitment and retention.
- Participated in recruitment activities aimed at attracting qualified adults.
- Worked with cross-functional teams to achieve goals.
Consultant
AION Group LLC
01.2022 - 12.2024
- Support clients with business analysis, documentation, and data modeling
- Analyze problematic areas to provide recommendations and solutions
- Creat and develop detailed work plans to meet business priorities and deadlines
- Collaborate with teams
Administrative Director
The Outreach Team
Reading
08.2024 - 11.2024
- Oversee quality control processes, ensuring accuracy and consistency in data entry, payroll, and other administrative tasks
- Manage staff operations, including organizing field activities, providing support, and overseeing team performance and development
- Handle budgeting and financial operations, including uploading expenses, maintaining payroll records, and ensuring fiscal accuracy and efficiency
Branch Banker
PNC
01.2023 - 08.2024
- Providing financial information to clients
- Develop client relationships
- Financial reporting
- Oversee credit and loan approval
Education
Bachelor's Degree - Business Management, Economics
Kutztown University
05.2022
Skills
- Business analysis
- Data modeling
- Quality control
- Financial reporting
- Budget management
- Documentation management
- Client relationship management
- Project management
Awards And Acknowledgments
- President, LatinX board at Kutztown University, 08/21-05/22
- VP, Chi Upsilon Sigma, 01/21-05/22
- Sister, Chi Upsilon Sigma, 01/21-Present
- Thumby award, The Outreach Team, 2x winner
Leadership Experience
- Lead Server, Member of The National Society of Leadership & Success (NSLS)
- Member, Women on The Verge of Excellence (WAVE)
Certification
- Property & Casualty License
Timeline
Recruitment & Retention
I-LEAD
12.2024 - Current
Administrative Director
The Outreach Team
08.2024 - 11.2024
Branch Banker
PNC
01.2023 - 08.2024
Consultant
AION Group LLC
01.2022 - 12.2024
Bachelor's Degree - Business Management, Economics
Kutztown University
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