Olivia Gargano
Philadelphia
Summary
Dynamic and adaptable professional with a proven track record at Holy Family University, enhancing community spirit and fostering meaningful connections. Excelled in roles requiring emotional awareness, program planning, and guest services. Demonstrated exceptional teamwork, collaboration, and problem-solving abilities, significantly improving client satisfaction and engagement.
Overview
2
2
years of professional experience
Work History
Community Assistant
Holy Family University
08.2023 - Current
- Supported new residents in their transition to life on campus.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Increased awareness of campus resources by creating informative bulletin boards and newsletters.
Event Staff
Contemporary Services Corporation, CSC
06.2023 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Teachers Assistant
Alpha House
09.2022 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Monitored lunchroom behavior while maintaining a calm demeanor to ensure a pleasant dining experience for all students present at that moment.
Residential Counselor
Summer Discovery
06.2024 - 08.2024
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Fostered sense of community responsibility with expectations and weekly meetings.
Education
Bachelor of Arts - Early Childhood Education
Holy Family University
Philadelphia, PA05-2026
High School Diploma -
Academy At Palumbo
Philadelphia, PA06-2021
Skills
- Teamwork and Collaboration
- Emotional Awareness
- Program Planning
- Art Integration
- Documentation Management
- Community Outreach
- Problem-solving abilities
- Reliability
- Guest Services
- Adaptability and Flexibility
- Security checks
- Positive Attitude
Timeline
Residential Counselor
Summer Discovery
06.2024 - 08.2024
Community Assistant
Holy Family University
08.2023 - Current
Event Staff
Contemporary Services Corporation, CSC
06.2023 - Current
Teachers Assistant
Alpha House
09.2022 - Current
Bachelor of Arts - Early Childhood Education
Holy Family University
High School Diploma -
Academy At Palumbo
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