Olivia Gerhart
Summary
Demonstrated multitasker and adaptable professional, excelling at seamlessly integrating strong interpersonal skills with data entry proficiency to enhance guest satisfaction and operational efficiency. Recognized for resolving complaints with grace and professionalism. Fostered nurturing environments in childcare, demonstrating exceptional problem-solving abilities and relationship-building prowess and dependability.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Broad Table Tavern
07.2022 - Current
- Demonstrated strong multitasking skills by handling both telephone and in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences with customer service.
- Assisted in all areas to drive smooth service execution to maximize guest satisfaction.
- Cross-trained to handle different restaurant roles, to assist in any situation needed to ensure satisfactory experience for both employer and guests.
Childcare
Self Employed
05.2021 - Current
- Establish strong relationships with parents through transparent communication and mutual collaboration on childcare goals.
- Communicated positively with children and guardians.
- Reassured children by providing emotional support and stability.
- Built lasting bonds with the families I work with through excellent communication skills creating strong rapport which led to recommendations in this field
- Fostered safe and nurturing environment, closely monitoring children's activities.
Education
Bachelor of Science - Allied Health
Widener University
Chester, PA05-2025
High School Diploma -
Haverford High School
Havertown, PA06-2021
Skills
- Strong multitasking
- Active learning
- Complex Problem-solving
- Data entry proficiency
- Goal oriented
- Time management
- Interpersonal skills
- Adaptability
Accomplishments
- Myo/Nog cells in the lens are nonprofessional phagocytes
- Myo/Nog cells are nonprofessional phagocytes
Assisted with research published through the Philadelphia College of Osteopathic Medicine in 2020.
Publications include:
Timeline
Restaurant Hostess
Broad Table Tavern
07.2022 - Current
Childcare
Self Employed
05.2021 - Current
Bachelor of Science - Allied Health
Widener University
High School Diploma -
Haverford High School
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