Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Giuffrida

Philadelphia

Summary

Analytical, organized and detail-oriented, passionate, hardworking, current student looking to continue growing and expanding my knowledge in the workplace. I have numerous years of experience in customer service, hospitality, law firms and other office environments. I have obtained my associate’s degree in liberal arts studies and am currently working towards my bachelor's online.

Overview

11
11
years of professional experience

Work History

FRONT DESK RECEPTIONIST

McCarter & English, LLC
11.2024 - Current
  • Greet guests
  • Answer and transfer incoming calls accordingly
  • Handle mail,
  • Help set up for conferences
  • Scan, copy and fax files
  • Run errands for the firm and other basic office duties
  • (Temporary fill-in position ending January 2025)

FRONT DESK AGENT

The Logan Hotel
10.2023 - 11.2024
  • Busy, high-volume hotel
  • Check guests in/out
  • Handling/setting up reservations
  • Fulfilling guest requests
  • Handling guest issues efficiently
  • Answer and direct calls accordingly
  • Handle luggage and personal items
  • Acted as concierge for any guest inquiries

SERVER/HOST

Lucky Strike
01.2021 - 01.2023
  • Set up and cleaned the restaurant and lanes to prepare for service
  • Seated customers took and delivered food and drink orders promptly and efficiently
  • Helped set up and serve parties of various sizes
  • Properly handled customer payments
  • Strived to deliver an overall good experience for customers

RECEPTIONIST/OFFICE ASSISTANT

Law Offices Of Brian E. Quinn
01.2018 - 01.2020
  • Answer/transfer calls accordingly
  • Take down new client information
  • Handled typing of dictations
  • Updated billing info for owned properties
  • Kept filing up to date
  • Ran errands for the attorneys
  • (Laid off due to Covid)

OFFICE ASSISTANT/LEGAL FILE CLERK

Margolis Edelstein
01.2014 - 01.2018
  • Kept filing up to date for 8 attorneys
  • Handled copying, faxing and scanning of documents
  • Covered front desk reception desk when needed
  • Documented closing of files
  • Performed errands/other office duties


Education

Bachelor of Arts - Liberal Arts And Sciences

Neumann University
Aston, PA
05-2026

Associate of Arts - Liberal Arts

Neumann University
Aston, PA
01-2024

Skills

  • Organization
  • Critical thinking
  • Hospitality
  • Customer service
  • Reception/phone operation
  • Computer Proficiency
  • Marketing
  • Attention to detail
  • Time management
  • Telephone etiquette
  • Data entry
  • Cash handling

Timeline

FRONT DESK RECEPTIONIST

McCarter & English, LLC
11.2024 - Current

FRONT DESK AGENT

The Logan Hotel
10.2023 - 11.2024

SERVER/HOST

Lucky Strike
01.2021 - 01.2023

RECEPTIONIST/OFFICE ASSISTANT

Law Offices Of Brian E. Quinn
01.2018 - 01.2020

OFFICE ASSISTANT/LEGAL FILE CLERK

Margolis Edelstein
01.2014 - 01.2018

Bachelor of Arts - Liberal Arts And Sciences

Neumann University

Associate of Arts - Liberal Arts

Neumann University
Olivia Giuffrida