Olivia Jackson
Clarks Summit,PA
Summary
Proven customer service expert with a strong work ethic, demonstrated at Chick Fil A and Rosario's Pizzeria. Excelled in building customer relationships and maintaining accurate financial transactions. Creative in designing enriching activities as a Camp Counselor, showcasing exceptional patience and empathy. Achieved a significant increase in repeat business through exemplary service and assistance.
Overview
4
4
years of professional experience
Work History
Cashier
Chick Fil A
10.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
Cashier
Rosario's Pizzeria
06.2021 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds and resolving transaction issues.
- Took and processed over customer orders.
- Supported overall restaurant operations through cross-training in various roles such as cashiering or kitchen support when needed.
Camp Counselor
Waverly Community House
06.2021 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Assisted in the successful management of daily operations such as meal planning, and activity scheduling.
Education
Bachelor of Science - Early Childhood Education
Misericordia University
Dallas, PA05-2027
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Creativity
Timeline
Cashier
Chick Fil A
10.2024 - Current
Cashier
Rosario's Pizzeria
06.2021 - Current
Camp Counselor
Waverly Community House
06.2021 - Current
Bachelor of Science - Early Childhood Education
Misericordia University
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