Olivia Miller
Philadelphia
Summary
Developed strong customer service and teamwork skills in fast-paced food service environment. Excel in maintaining high standards of cleanliness and efficiency while handling customer orders and transactions. Seeking to transition into new field, leveraging adaptability and customer-focused approach.
Overview
2
2
years of professional experience
Work History
Jr. Manager
Dunkin' Donuts
04.2025 - 08.2025
- Assisted in training new staff members on operational procedures and customer service standards.
- Monitored inventory levels and conducted regular audits to maintain stock accuracy.
- Managed cash handling procedures to ensure accuracy and adherence to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Hostess
K-Ville Tavern
09.2024 - 02.2025
- Managed reservations efficiently, optimizing table assignments to reduce wait times.
- Exhibited strong organizational skills by managing multiple tasks in a fast-paced environment.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Smiths Candies
05.2023 - 02.2025
- Stocked, tagged and displayed merchandise as required.
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Maintained a clean work environment, ensuring compliance with food safety regulations and company standards.
Lifeguard
Richland Borough
04.2024 - 09.2024
- Performed routine inspections of pool area to ensure safety and cleanliness standards were met.
- Administered first aid to injured patrons, ensuring prompt and effective care.
- Monitored swimmer behavior closely to enforce safety guidelines effectively.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
No Degree - Social Work
Temple University
Philadelphia, PA03-2029
High School Diploma -
Eastern Lebanon County
Myerstown, PA05-2025
Skills
- Customer service
- Teamwork and collaboration
- Cleaning
- Order preparation
- Task prioritization
- Clear communication
Timeline
Jr. Manager
Dunkin' Donuts
04.2025 - 08.2025
Restaurant Hostess
K-Ville Tavern
09.2024 - 02.2025
Lifeguard
Richland Borough
04.2024 - 09.2024
Cashier
Smiths Candies
05.2023 - 02.2025
No Degree - Social Work
Temple University
High School Diploma -
Eastern Lebanon County