Olivia Ramey
Lancaster
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings or working alone. Very willing to learn.
Overview
5
5
years of professional experience
Work History
Cashier
Conoco Gas Station
Carlisle
09.2025 - Current
- Resolved customer complaints to enhance satisfaction and loyalty
- Maintained cleanliness of coffee equipment and service areas for customer satisfaction.
- Tracked lottery sales and loaded tickets to ensure accurate inventory management
- Ordered supplies for the store aligning with current inventory needs.
- Troubleshot pump and computer issues to maintain operational efficiency
- Resolve issues independently
Shift Manager
Arby's Restaurant
Carlisle
11.2023 - 08.2025
- Supervise crew, ensuring all team members fulfill responsibilities effectively
- Address customer complaints in person and over the phone to ensure satisfaction
- Count drawers, deposit money, log transactions in computer system
- Keep track of sales and labor and log it in the computer
- Performed similar responsibilities as a team member
- Completely clean the store and set it back up for the next day
Team Member
Arbys Resturant
Carlisle
12.2021 - 11.2023
- Took customer orders face to face and via speaker to ensure accurate and timely service
- Restocked sauces, napkins, and cups to ensure consistent availability for customer needs
- Ensured a tidy workspace to promote efficiency and enhance customer experience.
- Cleaned equipment, counters, and floors to uphold hygiene standards and enhance customer satisfaction
Education
Essential Education
Online Course01-2025
Skills
- Point of sale systems
- Cash handling
- Inventory management
- Sales tracking
- Ordering and stocking
- Daily reporting
- Customer service
- Problem solving
- Conflict resolution
- Team leadership
- Attention to detail
- Time management
- Learns quickly and easily
- Willing to learn/work
- Issue resolution
Timeline
Cashier
Conoco Gas Station
09.2025 - Current
Shift Manager
Arby's Restaurant
11.2023 - 08.2025
Team Member
Arbys Resturant
12.2021 - 11.2023
Essential Education