Olivia Rundle
Hershey
Summary
Developed strong skills in high-demand, fast-paced healthcare environment, seeking to transition into new field. Possess adeptness in managing complex administrative tasks and ensuring compliance with regulations. Capable of improving operational processes and enhancing team productivity in diverse settings.
Personable and detail-oriented professional with strong aptitude for coordinating and ensuring smooth authorization processes. Possess keen understanding of administrative procedures and proficiency in managing sensitive information. Dedicated to improving operational efficiency and enhancing client satisfaction.
Overview
6
6
years of professional experience
Work History
Advanced Imaging Authorization Coordinator
Orthopedic Surgery Specialists
05.2024 - Current
- Verified insurance eligibility for advanced imagining services, including MRI, CAT scans, and EMG/NCS studies;
- Obtained authorizations for those same studies;
- Collected payments, including any deductable, co-insurance, or copay for the studies being done;
- Scheduled imaging exams and follow-up appointments for patients;
- If requested by the patient, secured authorizations to have studies done at outside facilities;
- Scheduled “peer-to-peer” reviews in cases when the authorization was denied.
- Worked in the front office in various capacities in service of a fast-paced orthopedic medical center.
Phone Intake Coordinator
Orthopedic Surgery Specialists
- 05.2024
- Serve as part of a team that was the initial point of contact for incoming telephone calls;
- Schedule appointments for new patients and follow-up appointments;
- Submit E-prescription requests and resolve any problems with a patient’s pharmacy;
- Obtain accurate demographic information that is required by the insurance companies;
- Call referring doctors’ offices to help coordinate continued care of the patients;
- Answer patients’ questions and ease concerns they may have about the exam.
Radnet Imagine Services
05.2019 - 02.2021
Education
Psychology
Forgot Name School
Pasadena, CA01-2018
Skills
- Prior authorization
- Strong communication skills
- Organizational growth
- Critical thinking
- Insurance verification expertise
- Patient confidentiality compliance
- Healthcare regulations
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Advanced Imaging Authorization Coordinator
Orthopedic Surgery Specialists
05.2024 - Current
Radnet Imagine Services
05.2019 - 02.2021
Phone Intake Coordinator
Orthopedic Surgery Specialists
- 05.2024
Psychology
Forgot Name School
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