Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Shaffer

Brogue

Summary

Highly equipped with communication and team skills. I carry a good, admirable attitude. Diligent with processes and operations, handling peak times promptly with ease. I work well with technology and numbers. Physically capable of lifting heavier objects and performing in different climates.

Overview

5
5
years of professional experience

Work History

Receptionist

Schaefer Wholesale Florist
06.2025 - Current
  • Handled incoming calls and inquiries, delivering exceptional customer service and support.
  • Implemented office organization strategies, enhancing workflow efficiency and reducing clutter.
  • Answered phone promptly and directed incoming calls to the correct offices.
  • Seamlessly handled incoming online orders and distributed them to the corresponding sales representative.
  • Kept up with orders being printed from multiple locations and ensured the packing floor received them in a timely fashion.

Assistant Inventory Manager

Schaefer Wholesale Florist
08.2023 - Current
  • Receive billed invoices for incoming product and enter the counts into the SAGE database.
  • Print Inventory scan sheets.
  • Monitor stock levels and ensure they are consistently accurate.
  • Review the company website daily to confirm all products are up to date.
  • Well-equipped in communications, being in frequent contact on Outlook and in person with all branches of the company.
  • Fill out credit sheets to send to product growers to obtain refunds.
  • Keep product pricing and promotions up to date in Big Commerce.

Order Picker/packer

Schaefer Wholesale Florist
10.2022 - Current
  • Select and pick orders accurately based on customer and salesperson(s) specifications.
  • Maintain inventory accuracy through nightly hand counts, which are then hand-scanned into the database.
  • Collaborate with team members for order fulfillment processes.
  • Collaborated with team members to ensure timely completion of orders during peak demand periods, holidays such as Valentine's and Mother's Day.
  • Ensure proper labeling and packaging of boxes, adhering to company standards and minimizing potential damage during transport.
  • Maintain strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Handle weekly shipments by unloading, sorting, and unpacking the product throughout the product coolers.
  • Chop the product and put it in water throughout the week as the product ages.
  • Maintain cleanliness nightly

Dinning Room Server

Senior Commons at Powder Mill
12.2021 - 10.2022
  • Worked alongside my nightly team to serve residents with the highest quality and care.
  • Prepared dinner plates for residents in the dining hall.
  • Prepared dinner trays for delivery carts.
  • Consistently cleaned the dining hall.
  • Assisted residents with any dining needs throughout the night.

Crew Member

Hardees Fast Food
12.2020 - 10.2021
  • Operated kitchen equipment safely, maintaining cleanliness.
  • Assisted in training new crew members.
  • Maintained inventory levels by restocking supplies.
  • Executed cash handling duties, including processing transactions and balancing registers daily.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Dallastown Area High School
Dallastown, PA

Skills

  • Organization skills
  • Time management
  • Verbal and written communication
  • Greeting and seating clients
  • Data inputting
  • Tech-Savvy
  • Positive and professional
  • Leadership
  • Problem Solving

Timeline

Receptionist

Schaefer Wholesale Florist
06.2025 - Current

Assistant Inventory Manager

Schaefer Wholesale Florist
08.2023 - Current

Order Picker/packer

Schaefer Wholesale Florist
10.2022 - Current

Dinning Room Server

Senior Commons at Powder Mill
12.2021 - 10.2022

Crew Member

Hardees Fast Food
12.2020 - 10.2021

High School Diploma -

Dallastown Area High School

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Olivia Shaffer