Olivia Shaffer
Brogue
Summary
Highly equipped with communication and team skills. I carry a good, admirable attitude. Diligent with processes and operations, handling peak times promptly with ease. I work well with technology and numbers. Physically capable of lifting heavier objects and performing in different climates.
Overview
5
5
years of professional experience
Work History
Receptionist
Schaefer Wholesale Florist
06.2025 - Current
- Handled incoming calls and inquiries, delivering exceptional customer service and support.
- Implemented office organization strategies, enhancing workflow efficiency and reducing clutter.
- Answered phone promptly and directed incoming calls to the correct offices.
- Seamlessly handled incoming online orders and distributed them to the corresponding sales representative.
- Kept up with orders being printed from multiple locations and ensured the packing floor received them in a timely fashion.
Assistant Inventory Manager
Schaefer Wholesale Florist
08.2023 - Current
- Receive billed invoices for incoming product and enter the counts into the SAGE database.
- Print Inventory scan sheets.
- Monitor stock levels and ensure they are consistently accurate.
- Review the company website daily to confirm all products are up to date.
- Well-equipped in communications, being in frequent contact on Outlook and in person with all branches of the company.
- Fill out credit sheets to send to product growers to obtain refunds.
- Keep product pricing and promotions up to date in Big Commerce.
Order Picker/packer
Schaefer Wholesale Florist
10.2022 - Current
- Select and pick orders accurately based on customer and salesperson(s) specifications.
- Maintain inventory accuracy through nightly hand counts, which are then hand-scanned into the database.
- Collaborate with team members for order fulfillment processes.
- Collaborated with team members to ensure timely completion of orders during peak demand periods, holidays such as Valentine's and Mother's Day.
- Ensure proper labeling and packaging of boxes, adhering to company standards and minimizing potential damage during transport.
- Maintain strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Handle weekly shipments by unloading, sorting, and unpacking the product throughout the product coolers.
- Chop the product and put it in water throughout the week as the product ages.
- Maintain cleanliness nightly
Dinning Room Server
Senior Commons at Powder Mill
12.2021 - 10.2022
- Worked alongside my nightly team to serve residents with the highest quality and care.
- Prepared dinner plates for residents in the dining hall.
- Prepared dinner trays for delivery carts.
- Consistently cleaned the dining hall.
- Assisted residents with any dining needs throughout the night.
Crew Member
Hardees Fast Food
12.2020 - 10.2021
- Operated kitchen equipment safely, maintaining cleanliness.
- Assisted in training new crew members.
- Maintained inventory levels by restocking supplies.
- Executed cash handling duties, including processing transactions and balancing registers daily.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Dallastown Area High School
Dallastown, PASkills
- Organization skills
- Time management
- Verbal and written communication
- Greeting and seating clients
- Data inputting
- Tech-Savvy
- Positive and professional
- Leadership
- Problem Solving
Timeline
Receptionist
Schaefer Wholesale Florist
06.2025 - Current
Assistant Inventory Manager
Schaefer Wholesale Florist
08.2023 - Current
Order Picker/packer
Schaefer Wholesale Florist
10.2022 - Current
Dinning Room Server
Senior Commons at Powder Mill
12.2021 - 10.2022
Crew Member
Hardees Fast Food
12.2020 - 10.2021
High School Diploma -
Dallastown Area High School