Olivia Staruch
Jenkintown,PA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Blue Sunday Bar & Grill
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Darden Restaurants - Yardhouse
01.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Pre-Medicine
Pennsylvania State University
Abington, PA05.2027
High School Diploma -
Stuarts Draft High School
Stuarts Draft, VA05.2023
Skills
- Exceptional customer service
- Cash Handling
- ServSafe and Tips Certified
- Guest Engagement
- Safe Food Handling
- Cleanliness standards
- Menu Memorization
- High-volume dining
- Sales Techniques
- Order Accuracy
- Point of sale operation
- Tableside Etiquette
Certification
- TIPS Pennsylvania RAMP Seller/Server Training + ANAB-Accredited Food Handler
- ServSafe Food Handler Certified
Timeline
Server
Blue Sunday Bar & Grill
12.2023 - Current
Server
Darden Restaurants - Yardhouse
01.2023 - 03.2024
Bachelor of Science - Pre-Medicine
Pennsylvania State University
High School Diploma -
Stuarts Draft High School
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