Olivia Stavola
Erie,PA
Summary
Detail-oriented student with expertise in HIPAA compliance, patient care, and insurance verification. Committed to enhancing patient experiences through exceptional customer service and efficient administrative support.
Overview
5
5
years of professional experience
Work History
Chiropractic Office Assistant
Boyd Chiropractic
Erie, PA
02.2026 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Coordinated appointment scheduling to optimize office workflow and patient availability.
- Supported administrative tasks, including filing, phone management, and correspondence with patients.
- Maintained cleanliness and organization of treatment areas to enhance patient experience.
Biology Teaching Assistant
Gannon University, Erie
Erie, PA
08.2025 - Current
- Assisted in preparing laboratory materials and equipment for biology experiments.
- Supported faculty in delivering engaging lectures and facilitating discussions.
- Graded assignments and provided constructive feedback to enhance student learning.
- Organized and maintained biological specimens for classroom demonstrations.
Server/Bartender
Happy Valley Live
State College, PA
05.2023 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food service and order accuracy.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
- Trained new servers on menu items, service protocols, and operational procedures.
Cashier
Chick-fil-A
State College, PA
06.2021 - 10.2021
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new team members on customer service standards and operational procedures.
- Resolved customer inquiries and concerns with a focus on satisfaction and retention.
Education
Bachelor of Science - Applied Exercise Science
Gannon University
Erie, PA05.2026
Skills
- HIPAA compliance
- Patient charting
- Positive attitude
- Attention to detail
- Patient care
- Insurance verification
Accomplishments
D2 ADA Academic Achievement Award Winner 2024-2025
PSAC Scholar-Athlete (2022, 2023, 2024)
Timeline
Chiropractic Office Assistant
Boyd Chiropractic
02.2026 - Current
Biology Teaching Assistant
Gannon University, Erie
08.2025 - Current
Server/Bartender
Happy Valley Live
05.2023 - 08.2025
Cashier
Chick-fil-A
06.2021 - 10.2021
Bachelor of Science - Applied Exercise Science
Gannon University