Omar gomma
palmyra
Summary
Dynamic and dedicated professional with extensive experience at Hershey Entertainment & Resorts, excelling in safety monitoring and customer service. Proven ability to enhance guest satisfaction while ensuring compliance with safety protocols. Skilled in emergency response and equipment operation, fostering a secure and enjoyable environment for all patrons.
Overview
2
2
years of professional experience
Work History
Ride Operator
Hershey Entertainment & Resorts
03.2024 - Current
- Operated rides safely, ensuring compliance with safety protocols and procedures.
- Monitored ride performance, identifying and reporting maintenance needs promptly.
- Assisted guests with questions, enhancing overall visitor experience and satisfaction.
- Trained new staff on operational procedures and safety guidelines effectively.
Sales Associate
TJ Max
11.2023 - 03.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Organized merchandise displays to optimize store layout and improve product visibility.
Lifeguard
Hershey Entertainment & Resorts
04.2024 - 09.2024
- Monitored swimming areas for safety, ensuring adherence to all safety protocols.
- Responded swiftly to emergencies, executing rescue techniques and first aid as needed.
- Conducted routine inspections of pool facilities, maintaining cleanliness and proper equipment functionality.
- Educated patrons on pool rules and safety measures, promoting a safe recreational environment.
Education
High School Diploma -
Hershey High School
Hershey, PA06-2025
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
Accomplishments
passed multiple consecutive audits
Languages
Arabic
Native or Bilingual
Timeline
Lifeguard
Hershey Entertainment & Resorts
04.2024 - 09.2024
Ride Operator
Hershey Entertainment & Resorts
03.2024 - Current
Sales Associate
TJ Max
11.2023 - 03.2025
High School Diploma -
Hershey High School