Omiyah Sherrod
Monongahela
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to enhance guest engagement and efficiently handle cash transactions. Recognized for training new team members and improving service efficiency, contributing to a positive dining experience.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
05.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately took and processed food orders using POS system, maintaining efficiency during peak hours.
- Assisted in training new team members on menu items and service standards to enhance team performance.
- Collaborated with kitchen staff to ensure timely delivery of meals and resolve any order discrepancies.
Team Member
Sheetz
07.2024 - 06.2025
- Assisted team in daily operations, ensuring smooth workflow and customer satisfaction.
- Learned and adhered to safety protocols while operating equipment.
- Supported inventory management by organizing stock and maintaining cleanliness.
- Collaborated with team members to improve service efficiency during peak hours.
- Engaged with customers to address inquiries and enhance their experience.
- Demonstrated adaptability by quickly learning new tasks and responsibilities as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
Lowes
09.2023 - 04.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays, ensuring organization and visual appeal for increased sales.
- Operated point-of-sale system efficiently, processing transactions and managing cash register accurately.
- Collaborated with team members to meet daily sales goals and improve customer service initiatives.
Education
Community College of Allegheny County
Pittsburgh, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Olive Garden
05.2025 - Current
Team Member
Sheetz
07.2024 - 06.2025
Sales Associate
Lowes
09.2023 - 04.2024
Community College of Allegheny County