Omolara Ratchford
OAKLAND
Summary
Dynamic professional with a proven track record at Lifetime Fitness Clubs, excelling in customer service and safety protocols. Adept at fostering team collaboration and delivering effective communication, I successfully implemented lesson plans as a Swim Instructor at the YMCA, enhancing student performance and ensuring a safe learning environment.
Overview
4
4
years of professional experience
Work History
Lifeguard
Lifetime Fitness Clubs
Indianapolis
05.2025 - Current
- Monitored pool area to ensure guest safety and compliance with rules.
- Conducted regular water quality tests to maintain safe swimming conditions.
- Maintained cleanliness of pool facilities, ensuring a safe environment for guests.
- Collaborated with team members to manage crowd control during busy hours.
- Used training and medical supplies to examine injured people and administer first aid.
Team Member
Ali Poke
Indianapolis
04.2025 - Current
- Provided excellent customer service by addressing inquiries and resolving issues.
- Collaborated with team members to maintain a clean and organized workspace.
- Participated in team meetings to discuss workflow improvements and updates.
- Adapted quickly to changing priorities and supported team goals consistently.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
Swim Instructor
Young Men's Christian Association, YMCA
Indianapolis
11.2021 - 02.2023
- Instructed swimming techniques for various skill levels and ages.
- Ensured safety protocols were followed during all lessons and activities.
- Developed lesson plans to meet individual swimmer needs and goals.
- Monitored student progress and provided constructive feedback regularly.
- Communicated effectively with parents about student performance and class updates.
Education
High School Diploma -
Lawrence North High School
Indianapolis, IN06-2025
Skills
- Customer service
- Team collaboration
- First aid
- Safety protocols
- Lesson planning
- Effective communication
- Conflict resolution
- Time management
- Patience and empathy
- Team bonding
- Strong communicator
Timeline
Lifeguard
Lifetime Fitness Clubs
05.2025 - Current
Team Member
Ali Poke
04.2025 - Current
Swim Instructor
Young Men's Christian Association, YMCA
11.2021 - 02.2023
High School Diploma -
Lawrence North High School