Onedys Altamiranda
Philadelphia
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Cancun Mexican Restaurant. Proven ability to multitask and resolve issues swiftly, while fostering teamwork and compassion as a Nursing Assistant at JEVS Home Care. Committed to enhancing client satisfaction and maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Server
Cancun Mexican Restaurant
Fairless Hills, PA
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Nursing Assistant
JEVS Home Care
Philadelphia, PA
04.2021 - 08.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Associate of Arts -
La Salle University
Philadelphia, PA05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Ability to work in a team
- Empathy and Compassion for others
- Adaptable and flexible
- Reliability
- Multitasking
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Server
Cancun Mexican Restaurant
06.2023 - Current
Nursing Assistant
JEVS Home Care
04.2021 - 08.2024
Associate of Arts -
La Salle University