Summary
Overview
Work History
Education
Skills
Timeline
Generic

Orylee Arias

Philadelphia

Summary

Dedicated professional with strong customer service and team leadership skills. Proven track record in employee training and performance monitoring, enhancing service quality and operational efficiency.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
04.2025 - Current
  • Trained and mentored new crew members on operational procedures and customer service standards.
  • Ensured compliance with food safety regulations and maintained cleanliness in work areas.
  • Facilitated ongoing training sessions to enhance team skills and performance efficiency.
  • Monitored crew performance, providing feedback to improve service quality and teamwork.
  • Implemented best practices for order accuracy, reducing customer complaints significantly.

Busser/Server

Ambroisa Ristorante
05.2023 - 07.2024
  • Cleaned and sanitized dining areas to ensure compliance with health and safety standards.
  • Assisted servers by delivering food and beverages promptly, enhancing guest satisfaction.
  • Set up and organized dining tables before service, optimizing workflow for the front-of-house team.
  • Collaborated with kitchen staff to expedite food orders, maintaining efficient service during peak hours.
  • Handled dishwashing duties efficiently, contributing to a clean and organized workspace for kitchen operations.

Education

Bachelor of Arts -

La Salle University
Philadelphia, PA
06-2029

Bachelor of Arts -

Science Leadership Academy
Philadelphia, PA
06-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership

Timeline

Crew Trainer

McDonald's
04.2025 - Current

Busser/Server

Ambroisa Ristorante
05.2023 - 07.2024

Bachelor of Arts -

La Salle University

Bachelor of Arts -

Science Leadership Academy
Orylee Arias