Dedicated professional with strong customer service and team leadership skills. Proven track record in employee training and performance monitoring, enhancing service quality and operational efficiency.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
04.2025 - Current
Trained and mentored new crew members on operational procedures and customer service standards.
Ensured compliance with food safety regulations and maintained cleanliness in work areas.
Facilitated ongoing training sessions to enhance team skills and performance efficiency.
Monitored crew performance, providing feedback to improve service quality and teamwork.
Implemented best practices for order accuracy, reducing customer complaints significantly.
Busser/Server
Ambroisa Ristorante
05.2023 - 07.2024
Cleaned and sanitized dining areas to ensure compliance with health and safety standards.
Assisted servers by delivering food and beverages promptly, enhancing guest satisfaction.
Set up and organized dining tables before service, optimizing workflow for the front-of-house team.
Collaborated with kitchen staff to expedite food orders, maintaining efficient service during peak hours.
Handled dishwashing duties efficiently, contributing to a clean and organized workspace for kitchen operations.