Osmar Matioli
Pittsburgh
Summary
Dynamic and results-driven sales professional with experience driving revenue growth and building lasting client relationships. Fluent in English, Portuguese, Spanish, and Italian, with a strong ability to connect with diverse customers and close high value deals. Proven success in managing accounts, upselling services, resolving customer concerns, and exceeding sales targets in competitive markets. Brings a consultative sales approach, exceptional communication skills, and passion for delivering personalized solutions that boost customer satisfaction and business performance.
Overview
12
12
years of professional experience
Work History
Senior In Home Expert Account Manager
AT&T
03.2024 - 05.2025
- Managed a portfolio of personal and business customer accounts.
- Built and nurtured strong client relationships while ensuring satisfaction.
- Delivered tailored mobility solutions and services to drive revenue growth.
- Provided technical support and upsold products based on customer needs.
Sales Representative
Brascar Auto Sales
06.2021 - 09.2023
- Sold new and preowned vehicles by assessing customer needs and preferences.
- Presented product features, offered test drives, and closed high-value deals.
- Handled objections, guided hesitant buyers, and maintained a strong follow up system.
Flight Regulations Instructor
EJ Aeronautical School
02.2018 - 03.2020
- Instructed aspiring pilots and flight attendants on ICAO annexes and ANAC aviation laws
- Delivered structured and compliant lesson plans in accordance with aviation regulations.
- Provided mentoring and exam preparation support.
Sales Representative
Claro Telecom S.A.
04.2013 - 02.2017
- Promoted and sold telecom services and devices to residential and commercial customers.
- Managed inbound/outbound calls, prepared quotes, and handled account inquiries.
- Developed new business and retained loyal customers base through proactive service.
Education
Bachelor - Business
Anhembi Morumbi University
12.2010
Commercial Pilot and Certified Flight Instructor Rated - undefined
EJ Aeronautical School
12.2018
Skills
- Sales and Negotiation- Lead generation, closing deals, upselling, and overcoming objections
- Account Management-Client relationship building, portfolio management, CRM software
- Customer Service- Multilingual support (Portuguese, English, Spanish, and Italian), conflict resolution, needs analysis
- Communication-Public speaking, instructional deliver, persuasive sales presentations
- Technology- Salesforce, AT&T systems, POS platforms, Microsoft Office Suite
Timeline
Senior In Home Expert Account Manager
AT&T
03.2024 - 05.2025
Sales Representative
Brascar Auto Sales
06.2021 - 09.2023
Flight Regulations Instructor
EJ Aeronautical School
02.2018 - 03.2020
Sales Representative
Claro Telecom S.A.
04.2013 - 02.2017
Commercial Pilot and Certified Flight Instructor Rated - undefined
EJ Aeronautical School
Bachelor - Business
Anhembi Morumbi University
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