Oulayvone Davis Hill

Bethlehem

Summary

Proven Assistant Manager at True Religion, adept in customer engagement and POS system operation, enhanced store efficiency and customer satisfaction. Excelled in fostering teamwork, leading to a positive work environment and streamlined operations. Achieved significant reduction in cash discrepancies, demonstrating strong problem-solving and cash handling skills.

Overview

years of professional experience

Work History

Sales Associate

Sperry

11.2023 - 01.2025

Greet customers warmly and assist them in locating products throughout the store.
Operate cash registers and POS systems for processing transactions accurately.
Handle cash transactions, ensuring proper cash handling procedures are followed.
Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.

Assistant Manager

True Religion

01.2023 - 11.2023

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

Associate Of Applied Science - Healthcare Management

Ultimate Medical Academy

Tampa, FL

2018

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Goal oriented
Cash handling

Cash register operation
Stocking and receiving
POS system operation
Order processing
Point of sale operation
Customer engagement
Retail loss prevention

Timeline