OZ TYLER
Trevose
Summary
Results-driven Inside Sales Representative with nearly 7 years of progressive experience within an industrial distribution environment. Advanced internally from Warehouse Associate to Team Lead to Inside Sales through strong leadership, operational knowledge, and product expertise. Experienced in B2B sales, ERP systems, CRM management, order fulfillment, and industrial automation products including hydraulics and pneumatics. Known for strong problem-solving ability, customer relationship management, and cross-functional collaboration.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
Airline Hydraulics Corporation
Bensalem
09.2021 - Current
- Manage B2B customer accounts within industrial and automation sectors
- Process and coordinate orders through ERP systems ensuring accuracy and timely fulfillment
- Provide product knowledge and technical support on hydraulic and pneumatic components
- Maintain CRM records and customer communication
- Collaborate with warehouse and operations teams to resolve fulfillment challenges
- Handle pricing inquiries, product sourcing, and order discrepancies
- Support revenue growth through follow-up, upselling, and relationship building
Warehouse Team Lead
Airline Hydraulics Corporation
Bensalem
05.2020 - 09.2021
- Supervised daily warehouse operations and workflow coordination
- Led and trained warehouse staff on procedures and systems
- Maintained inventory accuracy and oversaw order fulfillment
- Improved efficiency through better task delegation and communication
- Acted as liaison between warehouse and sales departments
Cashier
ShopRite
07.2012 - 06.2021
- Delivered high-volume customer service in fast-paced retail environment
- Accurately handled cash and electronic transactions
- Maintained strong communication and customer satisfaction
- Demonstrated reliability and long-term commitment over 9 years
Warehouse Associate
Airline Hydraulics Corporation
Bensalem
04.2019 - 05.2020
- Picked, packed, and processed customer orders
- Supported inventory management and stock replenishment
- Assisted with shipping and receiving operations
- Developed foundational knowledge of industrial automation products
Education
Bucks County Community College - Business Administration and Management
Bucks County Community College
Newtown, PA 08.2012 - 01/2014
Skills
- Inside Sales (B2B)
- Account Management
- Hydraulics & Pneumatics
- Industrial Automation
- ERP Systems
- CRM Systems
- Order Management
- Inventory Control
- Supply Chain Operations
- Customer Satisfaction
- Warehouse Operations
- Team Leadership
- Data Entry
- Time Management
- Problem Solving
Timeline
Inside Sales Representative
Airline Hydraulics Corporation
09.2021 - Current
Warehouse Team Lead
Airline Hydraulics Corporation
05.2020 - 09.2021
Warehouse Associate
Airline Hydraulics Corporation
04.2019 - 05.2020
Bucks County Community College - Business Administration and Management
Bucks County Community College
08.2012 - 01/2014
Cashier
ShopRite
07.2012 - 06.2021