PAIGE DREYER
Hummelstown,PA
Summary
Certified Ophthalmic professional with strong expertise in patient care, diagnostic testing, and clinical procedures. Adept at collaborating with medical teams to ensure optimal patient outcomes. Reliable, adaptable, and results-driven with focus on precision and patient satisfaction. Skilled in maintaining high standards in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Penn State Hershey Medical Center
01.2024 - Current
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Obtained ocular pressures through applanation, checked visual acuities and administered drops when needed.
- Educated patients on proper contact lens care and usage as well as I&R trainings, promoting optimal eye health over time.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Promoted positive and smooth patient flow throughout the fast-paced environment, encouraging more efficient operations and boosting patient satisfaction.
- Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
Assistant Manager, Customer Service
Oakley Store
07.2023 - 03.2024
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Medical Office Assistant
Bethlehem Eye Associates
05.2023 - 07.2023
- Proficient in using MDI, Athena, and Next Patient
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals to our comanaging offices promptly.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Updated patient information and insurance details for accurate electronic medical records.
- Received, recorded and filed medical payments by check, cash, and credit card.
Caregiver
Family Members
10.2022 - 12.2022
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help the patient move around personal and public spaces.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Monitored client vital signs, administered medications, and tracked behaviors to keep the family well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Optician / Ophthalmic Technician
Alpha Eye Pearle Vision
03.2022 - 11.2022
- Proficient in using the Optomap, Tonometer, OCT, etc.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Ophthalmic Technician
Wichryk Eye Associates
11.2020 - 01.2022
- Performed thorough medical history assessments as part of the pre-examination process for all new and existing patients.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Optimized inventory management for ophthalmic supplies, preventing shortages and supporting uninterrupted clinic operations.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors,
- Triaged phone calls from patients and outside contacts and handled in order of importance.
Account Manager
Dun & Bradstreet
11.2019 - 11.2020
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Streamlined communication between clients and internal teams, resulting in efficient and successful product engagement.
- Developed customized account plans for clients to help them achieve their business goals.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Education
No Degree - Health Policy and Administration
The Pennsylvania State University
State College, PANo Degree - Rehabilitation And Human Services
The Pennsylvania State University
Center Valley, PAHigh School Diploma -
Wilson Area High School
Wilson, PA06.2017
Skills
- Electronic health records management
- Adaptability and flexibility
- Medical terminology
- Continuous improvement
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- Ophthalmic patient care
Certification
- COA - Certified Ophthalmic Assistant
- BLS Certified 2025
Community Service
- Assisted Ophthalmologists with pre-examination work ups for our community aid events such as the Lebanon free clinic and Bethesda mission, giving free eye exams to our local community.
Timeline
Certified Ophthalmic Assistant
Penn State Hershey Medical Center
01.2024 - Current
Assistant Manager, Customer Service
Oakley Store
07.2023 - 03.2024
Medical Office Assistant
Bethlehem Eye Associates
05.2023 - 07.2023
Caregiver
Family Members
10.2022 - 12.2022
Optician / Ophthalmic Technician
Alpha Eye Pearle Vision
03.2022 - 11.2022
Ophthalmic Technician
Wichryk Eye Associates
11.2020 - 01.2022
Account Manager
Dun & Bradstreet
11.2019 - 11.2020
No Degree - Health Policy and Administration
The Pennsylvania State University
No Degree - Rehabilitation And Human Services
The Pennsylvania State University
High School Diploma -
Wilson Area High School
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