Paige Grossman
Lancaster
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
JCrew Factory
Lancaster
09.2023 - Current
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assistant Manager
Famous Footwear
Lancaster
08.2021 - 12.2023
- Communicated regularly with customers to gain insights into their needs.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
Some College (No Degree) - Diagnostic Imaging
Harrisburg Area Community College
Harrisburg, PASkills
- Customer service
- Payroll administration
- Employee training
- Shift scheduling
- Inventory management
- Delegation skills
- Product knowledge
- Customer relations
- Rewards program oversight
- Staff training and development
- Problem-solving
- Time management
- Goal setting
- Decision-making
- Orientation and training
Timeline
Assistant Manager
JCrew Factory
09.2023 - Current
Assistant Manager
Famous Footwear
08.2021 - 12.2023
Some College (No Degree) - Diagnostic Imaging
Harrisburg Area Community College