Paige Nicolini
Southampton
Summary
Dynamic and dedicated professional with extensive experience in customer service . Expert in food and wine pairings, I excel in creating memorable dining experiences while ensuring billing accuracy and efficient order management. My positive attitude and strong problem-solving skills foster exceptional guest relations and team collaboration.
Overview
5
5
years of professional experience
Work History
Waitress
La grange Brasserie
Yardley
04.2025 - Current
- Contributed to successful opening of new restaurant as server.
- Maintained comprehensive knowledge of daily specials for accurate dish descriptions.
- Monitored wine and cocktail selections to ensure optimal pairings with menu items.
- Remained accessible in assigned section to assist guests promptly.
- Coordinated timing of course deliveries to prevent overwhelming kitchen staff.
- Ensured cleanliness of tables and proper silverware placement for upcoming courses.
- Educated guests about restaurant history and food offerings to enhance dining experience.
Receptionist
Richboro Smiles
Richboro
04.2024 - 08.2024
- Scheduled patient appointments efficiently, ensuring seamless daily operations.
- Answered phones promptly to address inquiries and schedule visits.
- Dispatched x-rays to designated locations for timely processing.
- Ensured accurate billing practices were maintained consistently.
- Prepared examination rooms for upcoming hygienist appointments.
Waitress
Palermos
Bordentown
10.2020 - 02.2024
- Greeted guests upon arrival and escorted to seats for optimal service.
- Managed phone calls, processing pre-orders and reservations efficiently.
- Operated cash register, ensuring accuracy in transactions.
- Bussed tables and delivered food, enhancing guest experience.
- Supported kitchen staff with daily prep, including vegetable cutting and restocking supplies.
- Maintained cleanliness by sweeping restaurant to ensure a spotless environment for next day.
Education
High School Diploma -
Hamilton High West
Trenton06-2022
Some College (No Degree) - Criminal Justice
Bucks County Community College
Newtown, PASkills
- Customer service and guest relations
- Time management and multitasking
- Appointment scheduling and order management
- Food safety and safe handling
- Menu knowledge and presentation
- Point of sale operations
- Phone etiquette and communication
- Billing accuracy and payment processing
- Attention to detail and order accuracy
- Team collaboration and conflict resolution
- Problem solving and active listening
- Positive attitude and rapport building
- Food and wine pairings expertise
- Plate carrying techniques and tableside service
- Cash handling and sales techniques
- Upselling strategies and special dietary requirements
Timeline
Waitress
La grange Brasserie
04.2025 - Current
Receptionist
Richboro Smiles
04.2024 - 08.2024
Waitress
Palermos
10.2020 - 02.2024
High School Diploma -
Hamilton High West
Some College (No Degree) - Criminal Justice
Bucks County Community College