Pamela Miranda
Supply Chain
Bella Vista,Panama
Summary
Experienced supply chain professional with a proven track record in optimizing logistics operations, driving cost reductions, and enhancing overall efficiency. Skilled in inventory management, procurement, and strategic planning. Strong analytical and problem-solving abilities complemented by excellent communication skills.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Operations Leader
Hoklan
10.2024 - 02.2025
- Lead and direct operations, ensuring accountability.
- Streamlined operations by identifying inefficiencies and implementing process improvements
- Manage the Order-to-Cash process efficiently and error-free.
- Maintain assertive communication with clients regarding order and claim status with their post-sales tickets resolution. -Administer contracts with factories, logistics operators, and quality inspectors to improve purchasing conditions, freight services, and quality inspections.
- Ensure suppliers meet time, quantity, and quality commitments and track orders for timely delivery.
- Negotiate key product purchase conditions, including costs, credits, and delivery times.
- Coordinate quality control efforts and source generic product suppliers.
Supply Chain Management Sr Staff
Samsung Electronics
05.2021 - 08.2024
- Minimizes sales opportunity loss and cost in supply chain by operating strategic supply forecast considering the lead time based on market demand analysis
- Improves demand operation level of sales subsidiaries by complying with rules & processes of supply management and maintaining optimal inventory for distribution
- Maximizes SCM (Supply Chain Management) operation efficiency by building mid and long-term resource management strategy through in advance discussions regarding mid and long term demands
- Performs market demand analysis for each segment and model group by analyzing factors (economic trend, marketing plan, launch of competitive product, seasonality and holidays) which influence market for to mid- and long-term forecast
- Performs selecting key materials and operating them in the system to stabilize supply for mass production of new models
- Review the demand quantity with the related sales subsidiaries and plans the guide for strategic decision making of the business unit
- Prepares strategy operating 4 cycles of period (introduction, growth, maturity, and decline) managing the production schedule of new and EOP models and manage PLC by managing EOP like limiting placing an order of materials for the model that is likely to have poor results
- Establishing sale & supply plan for surplus and shortage of inventory to maintain optimal inventory level for distribution in the market and sales subsidiaries
- Establish supply operation plan to maximize RTF(Return To Forecast) and manage master data of supply and demand by analyzing supply shortage
- Review different KPIs between all the stakeholders to keep HQ requests and having the best lead times and forecast accuracy
Logistics Coordinator
Trane Technologies
06.2017 - 05.2021
- Managed international shipping operations from Colon warehouse, ensuring on-time delivery and cost efficiency
- Maintain an effective communication with our 3PL, customs agents and other logistics providers by country to provide them with the information and documents necessary for import and export procedures
- Coordinated with carriers to optimize freight rates and negotiate contracts
- Oversaw inventory management, minimizing stock outs while maximizing warehouse space
- Monthly reports of operations, purchases, nationalization, and receipt of shipments with the stipulated KPIs
- Implemented supply chain strategies to streamline processes, reducing lead times and increasing productivity
CE Sales Assistant
LG Electronics
03.2017 - 06.2017
- Receive, document and process sales orders with the factory to be dispatched to Latin America
- Create and monitor exports for Central America and the Caribbean
- Collaborated with sales team to analyze market trends and develop sales strategies
Equipment Control and Logistics Coordinator
Evergreen Marine
03.2014 - 01.2017
- Inventory control in Latin America and coordinating logistics for equipment transfers and maintenance, optimizing operational efficiency
- Review the demand in each country for the use of the containers, their effective use and review the available space on each vessel
- Conducted quality checks on incoming equipment, maintaining high standards of performance
- Report weekly to headquarter in Taipei, Taiwan
Education
EXECUTIVE MASTER - LOGISTICS MANAGEMENT AND OPERATIONS IN THE GLOBAL ENVIRONMENT
Universidad De Cádiz
Online 09.2021 - 12.2022
MBA - BUSINESS ADMINISTRATION
Universidad Latina
Panama 01.2014 - 12.2015
POSTGRADUATE - BUSINESS MANAGEMENT
Universidad Latina
Panama 06.2015 - 12.2015
BUSINESS ADMINISTRATION - INTERNATIONAL TRADE AND MANAGEMENT
Ming Chuan University
Taipei, Taiwan 09.2009 - 06.2013
Skills
- Consumer Relations
- Effective Team Collaboration
- Planning & Forecast
- Solution-Oriented Professional
- Inventory Management
- Cost Management
- Transportation Management Expertise
- Performance Metrics Management
- Warehouse Management
- Strategic Project Planning
- Manufacturing Expertise
- Team Leadership
Personal Information
- Date of Birth: 06/25/90
- Nationality: Panamanian
Certificates Courses
- Lean Six Sigma Yellow Belt Certification, The Council for Six Sigma Certification, 2015
- Integrated Management Systems Certificate, Universidad de Cadiz, 2015
- Customer Service Course, INADEH Panama, 2009
Timeline
Operations Leader
Hoklan
10.2024 - 02.2025
EXECUTIVE MASTER - LOGISTICS MANAGEMENT AND OPERATIONS IN THE GLOBAL ENVIRONMENT
Universidad De Cádiz
09.2021 - 12.2022
Supply Chain Management Sr Staff
Samsung Electronics
05.2021 - 08.2024
Logistics Coordinator
Trane Technologies
06.2017 - 05.2021
CE Sales Assistant
LG Electronics
03.2017 - 06.2017
POSTGRADUATE - BUSINESS MANAGEMENT
Universidad Latina
06.2015 - 12.2015
Equipment Control and Logistics Coordinator
Evergreen Marine
03.2014 - 01.2017
MBA - BUSINESS ADMINISTRATION
Universidad Latina
01.2014 - 12.2015
BUSINESS ADMINISTRATION - INTERNATIONAL TRADE AND MANAGEMENT
Ming Chuan University
09.2009 - 06.2013
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