Pamela Mundrick
Jersey Shore
Summary
Dynamic professional with a proven track record at Mainstay Suites, adept in maintaining high cleanliness standards and guest satisfaction. Excelled in efficient multitasking and sanitation practices, enhancing dining experiences and operational efficiency. Skilled in guest relations and resolving complaints, significantly contributing to a positive workplace atmosphere and customer service excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
33
33
years of professional experience
Work History
Breakfast Attendant
Mainstay Suites
03.2023 - Current
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
Administrative Secretary
Wolverine Hydro Ex Inc
06.2018 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Responded to inquiries from callers seeking information.
- Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
- Reduced overhead costs by negotiating better rates with office supply vendors.
- Developed comprehensive onboarding process for new employees to accelerate their acclimatization.
Medical Records Clerk
Jersey Shore Hospital
03.1992 - 05.2018
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Education
Associate of Science - Coding
DeVry University
Online01-2018
High School Diploma -
Jersey Shore High School
Jersey Shore, PA06-1986
Skills
- Cleanliness standards
- Efficient multitasking
- Sanitation practices
- Stocking
- Food safety knowledge
- Guest satisfaction
- Guest relations
- Food restocking
- Replenishing supplies
- Resolving guest complaints
- Cleaning
Timeline
Breakfast Attendant
Mainstay Suites
03.2023 - Current
Administrative Secretary
Wolverine Hydro Ex Inc
06.2018 - Current
Medical Records Clerk
Jersey Shore Hospital
03.1992 - 05.2018
Associate of Science - Coding
DeVry University
High School Diploma -
Jersey Shore High School
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