Ryan Lehman
DuBois
Summary
Assistant manager with track record of effective team leadership and operational oversight of a privately owned oceanfront fishing pier. I am skilled in providing recreational activity for tourists to ensure a happy experience. I can offer the same quality visitor experiences to Pennsylvania State Parker Dam visitors. I offer an excellent work history and I have a reliable newer vehicle to drive.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Avalon Pier
2111 N. Virginia Dare Trail
05.2011 - 08.2024
- Ensured the safety and well being of Fishing Pier visitors
- Inspected and helped make necessary repairs
- Provided information about fishing and other attractions in the area to tourists
- Working use of emergency assistance - fire, police and ambulance services
- Committed work habits, working and interacting with visitors to make their visit pleasurable
- Knowledgeable about safety
- Enforcement of Alcohol consumption laws
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responsible for closing the business and nightly security precautions to ensure a secure building
- Assisted in basic first aid - cuts and scrapes from visitors getting injured from fishing and other activities
Education
High School Diploma -
First Flight High School
Kill Devil Hills, NC06-2015
Skills
- Assisted visitors with fishing equipment and instructions on types of fish available seasonally
- Communicated with visitors about tourist sites and answered questions about North Carolina state parks and other sites
- Ensured safety of visitors by enforcing rules and alerting necessary authorities as needed
- Supervision of night staff
- Directly in charge of immediate repairs to fishing pier, bar and bathrooms as necessary
- Participated in planned events including fishing tournaments, memorial services, and weddings to ensure that all ran smoothly
- Communicated effectively and with professionalism with visitors - peak season over 400 visitors per night
Timeline
Assistant Manager
Avalon Pier
05.2011 - 08.2024
High School Diploma -
First Flight High School