Pamela Weiner
Yardley
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
13
13
years of professional experience
Work History
Office Manager
Steps to Recovery Behavioral Health
10.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coded company business credit card and uploaded confirming receipts
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained budget spreadsheet
- Completed Coordination of Benefits for Clients
- Scheduled medical and clinical appointments
- Submitted prior authorizations
- Ordered and scheduled specialty medications
- Coordinated labwork from providers to clients, documenting results
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Audited Staff's documentation to ensure appropriate billing measures
Behavioral Health Technician
Malvern Community Health Services/Progressions Behavioral Health
01.2020 - 10.2020
- Supplied face to face interactions with students diagnosed with behavioral, mental, and emotional delays as well as students on the spectrum of Autism
- Introduced specific and on the spot interventions to help aid students to overcome various behaviors and to improve their quality of life
- Encouraged positive reinforcement numerous times during session rewarding good behavior, using prompts to promote positive outcomes
- Maintained daily note taking, progress reports, treatment plans, and effects of interventions using Credible software
- Proficient in microsoft excell, teams, office, and word
- Continually partook in 40+ hours of in person and online trainings per year of various courses pertaining to all spectrums of life (i.e. health and safety, diversity, all inclusions, etc.)
- Advanced to an RBT (Registered Behavioral Technician) and maintained renewals of certifications
Policy/Post-Closing Team Member
World Wide Land Transfer
01.2016 - 08.2016
- Coordinated Owner and Lender/Title policies using multiple Underwriters.
- Drafted Title Policies, including any liens/encroachments based on each State’s C.P.L./Exceptions.
- Ensured all legal documents were proper and compliant with all State requirements prior to distributing final reports.
- Obtained all necessary paperwork regarding deeds, subordinations and Affidavits.
- Coordination of all closing paperwork, ensuring that all recordable documents and payoffs are processed timely.
- Worked closely with various Banks, Realtors and Attorneys.
Manager
Deitch Family Chiropractic
08.2014 - 07.2015
- Managed the day to day operations of the office.
- Supervised patient appointments, new patient forms and coordinated all patient-related scheduling and billing inquiries.
- Oversaw all billing practices, including the administration of all insurance claims and the collection of payments.
- Supervised all pre-certifications and referrals.
- Responded to third-party authorizations and subpoenas for patient medical records.
- Kept detailed patient files, using Microsoft Excel, Handy Works software and a personalized database for insurance/patient records.
- Obtained professional development credits by participating in continuing education courses and attended Health Fairs to stay up to date on all recent industry developments.
Teacher
Hope Lutheran Church and School
09.2012 - 05.2014
- Created a safe and welcoming environment for the students and their families.
- Encouraged early communication to infants by teaching sign language.
- Observed each student on a daily basis.
- Created open communications and personal relationships with the parents of each student to better understand their children’s specific wants and needs.
- Collaborated and developed daily activity logs with each student and their parents.
- Followed DPW guidelines to ensure the safety of each student.
- Obtained professional development credits by participating in Distance Education courses.
Education
BS - Early and Elementary Childhood Education
Temple University
Philadelphia, PA01.2010
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Steps to Recovery Behavioral Health
10.2020 - Current
Behavioral Health Technician
Malvern Community Health Services/Progressions Behavioral Health
01.2020 - 10.2020
Policy/Post-Closing Team Member
World Wide Land Transfer
01.2016 - 08.2016
Manager
Deitch Family Chiropractic
08.2014 - 07.2015
Teacher
Hope Lutheran Church and School
09.2012 - 05.2014
BS - Early and Elementary Childhood Education
Temple University
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