Paris Jones
Pittsburgh
Summary
Reliable worker demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
Work History
Manager
Noodles & Company
Pittsburgh
04.2025 - Current
- Supervised daily operations to enhance service quality and customer satisfaction.
- Implemented operational procedures to enhance productivity and streamline workflows.
- Trained and mentored staff on company policies and best practices.
- Coached and mentored team members to elevate job performance and skill development.
- Evaluated staff performance metrics to identify areas for improvement.
- Trained employees on multiple job positions to ensure role coverage and operational continuity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Addressed customer inquiries and resolved issues to maintain a positive dining experience.
Cashier Team Lead
Chipotle
Pittsburgh
04.2024 - 04.2025
- Trained new cashiers on customer service and register procedures, enhancing team readiness to meet customer needs.
- Assisted cashiers in resolving customer complaints and inquiries, ensuring positive customer experiences and retention.
- Performed daily opening and closing procedures for the register area.
- Maintained cleanliness and organization of the front counter area consistently.
- Maintained clean work environment by sweeping floors and wiping down counters, contributing to a welcoming atmosphere for customers.
Cashier
Mcdonald’s
Pittsburgh
02.2023 - 03.2024
- Processed customer transactions at checkout stations, ensuring accuracy and speed to enhance customer satisfaction.
- Collected payments and provided accurate change, contributing to smooth transaction flow.
- Greeted customers and addressed questions about store products and services, fostering a welcoming shopping environment.
- Executed additional tasks delegated by management.
Cashier
Giant Eagle
Pittsburgh
08.2022 - 02.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed cash, credit, and gift card transactions at checkout, ensuring accuracy and efficiency.
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
Education
Brashear High School
Pittsburgh, PASkills
- Financial oversight
- Operational procedures
- Performance monitoring
- Shift management
- Staff training
- Customer service
- Problem solving
- Adaptability
- Communication skills
Timeline
Manager
Noodles & Company
04.2025 - Current
Cashier Team Lead
Chipotle
04.2024 - 04.2025
Cashier
Mcdonald’s
02.2023 - 03.2024
Cashier
Giant Eagle
08.2022 - 02.2023
Brashear High School