Patrice Medolla
Hellertown
Summary
Detail-oriented Scheduling Coordinator with strong multitasking and time management skills. Proven ability to enhance patient flow and streamline scheduling processes.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Holy Redeemer
EHT, NJ & Remote
05.2021 - 11.2024
- Coordinated scheduling for patient appointments, optimizing staff utilization and service delivery efficiency.
- Managed calendar systems to ensure timely communication between departments and stakeholders.
- Developed and maintained scheduling protocols, enhancing operational consistency and reliability.
- Collaborated with healthcare teams to resolve scheduling conflicts and improve patient flow.
- Coordinated patient appointments using electronic scheduling system to optimize daily operations.
- Managed patient communication, ensuring clarity regarding appointment details and expectations.
- Streamlined scheduling processes, reducing appointment conflicts and enhancing patient flow efficiency.
Administrative Office Assistant
Adventure Mental Health
Hammonton, NJ
04.2021 - 02.2022
- Managed daily office operations to ensure efficient workflow and support for team activities.
- Developed and maintained filing systems, improving document retrieval efficiency by creating a proper filing and documentation system.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Maintained accurate financial records, assisting in budget preparation and monitoring expenses for costeffectiveness.
- Complete Payroll in QuickBooks, Intuit, Submit mileage to Public Partnership, Medicaid Billing, HHA Exchange.
- Create Forms for filing Time sheets, State references, maintained and created DSP's forms and maintained records for all clients.
Front Office Receptionist
Seacrest Nursing Home
Tuckerton, NJ
10.2019 - 06.2020
- Greeted and assisted residents, families, and visitors with professionalism and empathy.
- Managed multi-line phone system to route calls efficiently and provided accurate information.
- Maintained patient records in compliance with HIPAA regulations, enhancing data accuracy and confidentiality.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
ER Registrar
Shore Medical Hospital
Somers Point, NJ
12.2017 - 03.2019
- Registered patients efficiently, ensuring accurate demographic and insurance information collection.
- Managed electronic health record updates, improving data accuracy and retrieval times.
- Collaborated with medical staff to streamline patient intake processes, enhancing workflow efficiency.
- Trained new registrars on systems and procedures, fostering a knowledgeable team environment.
- Managed high-stress situations by maintaining a calm demeanor and ensuring proper procedures were followed.
- Participated in regular continuing education courses to stay current on healthcare industry trends and maintain professional knowledge.
- Reduced registration errors through diligent attention to detail when gathering patient information, leading to improved data accuracy.
Education
No Degree - Office Systems Technology
ACCC
Mays Landing, NJ05-2018
Medial Office Specialist - Medical Office Specialist
ACCC
Mays Landing08-2017
Health Claims Graduate - Health Claims And Coding ICD-9
Harris School of Business
Linwood, NJ05-2013
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Teamwork and collaboration
- Time management skills
- Attention to detail
- Schedule management
- Office administration
- Scheduling proficiency
- Effective multitasking
Timeline
Scheduling Coordinator
Holy Redeemer
05.2021 - 11.2024
Administrative Office Assistant
Adventure Mental Health
04.2021 - 02.2022
Front Office Receptionist
Seacrest Nursing Home
10.2019 - 06.2020
ER Registrar
Shore Medical Hospital
12.2017 - 03.2019
No Degree - Office Systems Technology
ACCC
Medial Office Specialist - Medical Office Specialist
ACCC
Health Claims Graduate - Health Claims And Coding ICD-9
Harris School of Business