Patricia Boone
Orrtanna
Summary
Accomplished healthcare professional with extensive experience at Wellspan Gettysburg Hospital, excelling in case management and problem-solving. Proven ability to enhance patient care through effective collaboration and strategic planning. Demonstrated expertise in case documentation and active listening, driving improved health outcomes and streamlined processes.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
13
13
years of professional experience
Work History
Case Manager
Wellspan Gettysburg Hospital
10.2023 - Current
- Assisted clients in accessing community resources and services.
- Coordinated intake processes to gather essential client information efficiently.
- Provided support in case documentation and record maintenance practices.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
Registered Nurse
Wellspan Gettysburg Hospital
02.2018 - 10.2023
- Administered medications and treatments in accordance with established protocols and patient care plans.
- Monitored patient vital signs, assessing conditions to ensure timely interventions.
- Collaborated with multidisciplinary teams to develop and implement comprehensive care strategies.
- Educated patients and families on health management, promoting adherence to treatment plans.
- Implemented infection control measures, enhancing patient safety and minimizing hospital-acquired infections.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Certified Medical Assistant
Wellspan Gettysburg Hospital
09.2016 - 02.2018
- Assisted in patient intake, ensuring accurate data entry and documentation compliance.
- Coordinated appointment scheduling, optimizing patient flow and minimizing wait times.
- Administered routine clinical procedures, including vaccinations and vital sign assessments.
- Educated patients on treatment plans and medication administration for improved health outcomes.
Physician Office Assistant
Wellspan Gettysburg Hospital
09.2012 - 09.2016
- Managed patient scheduling to optimize appointment flow and enhance office efficiency.
- Facilitated communication between patients and healthcare providers, ensuring timely responses to inquiries.
- Maintained accurate electronic health records, improving data integrity and accessibility for clinical teams.
- Coordinated insurance verification processes, streamlining patient onboarding and reducing administrative delays.
- Trained new staff on office procedures and software systems, fostering a collaborative work environment.
- Streamlined appointment scheduling for improved office efficiency and reduced wait times.
- Conducted regular audits of office protocols to ensure compliance with state regulations and industry standards for quality care provision.
Education
Bachelor of Science - Nursing
Chamberlain University
12-2024
Associate of Applied Science - Nursing
Hagerstown Community College
Hagerstown, MD12-2017
High School Diploma -
Francis Scott Key
Union Bridge, MD06-2003
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Email and telephone etiquette
Timeline
Case Manager
Wellspan Gettysburg Hospital
10.2023 - Current
Registered Nurse
Wellspan Gettysburg Hospital
02.2018 - 10.2023
Certified Medical Assistant
Wellspan Gettysburg Hospital
09.2016 - 02.2018
Physician Office Assistant
Wellspan Gettysburg Hospital
09.2012 - 09.2016
Bachelor of Science - Nursing
Chamberlain University
Associate of Applied Science - Nursing
Hagerstown Community College
High School Diploma -
Francis Scott Key