Kareem Boyd
Senior Claims Adjuster
Norristown
Summary
Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle general liability claims. Excellent abilities to decipher fraudulent activities, analyze data, and confer with legal counsel. Demonstrates capacity to transition these abilities to new challenges, ensuring effective and fair resolutions. Seeking to apply these transferable skills in new and engaging field.
Overview
16
16
years of professional experience
2014
2014
years of post-secondary education
Work History
Senior Claims Adjuster
Liberty Mutual Insurance Group (ADP Total Source)
01.2016 - Current
- Licensed Jurisdictions - (R.I, M.A, M.E, N.H, C.T, N.J,P.A, and D.E
- Providing extremely detailed reserving analysis to that client. I.e claims conferences, resolution strategies
- Operating within company standards and core values to provide a friendly/family experience for both the injured worker and the insured.
- Management of reserving responsibilities which includes, Indemnity, Medical & Expense reserving.
- Max authority $300k – Total Caseload Management $33.3m.
- Responsible for timely payments for injured workers & medical providers. This also includes settlement and Medical bill reviews.
- Responsible for engaging the appropriate resources based on most probable outcomes.
- Scheduling appointments for employees for Orthopedic and PT evaluations.
- Interviewed claimants and witnesses to gather factual information.
- Consulted police and hospital records when needed.
- Examined photographs and recorded statements.
- Served as a subject matter expert within the company for complex claims issues, providing guidance and support to colleagues when needed.
- Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
- Maintained compliance with state regulations and company policies while handling a high volume of insurance claims.
- Verified insurance claims and determined fair amount for settlement.
- Managed catastrophe situations effectively, addressing urgent claims needs quickly and compassionately.
Operations Management
Sodexo
01.2013 - 05.2016
- Placing Shipment Orders, Performing Weekly Inventory
- Food Service Committee Chairman
- Managing Employee Labor Hours & Weekly Scheduling
- Handling Various Accounting Operations, Week-End Reporting
- Marketing and Public Relations, Handles Customer/Client Relations & Ensures Satisfaction Manages Website & Social Media Operations Management, Human Resources Policies
- Safety Committee President
Market Coordinator
Sodexo
01.2009 - 01.2013
- Constant Audit Management of Account’s Payable, Accounting Receivable Reconciliations
- Financial Planning Research Analysis and Reporting, Regulatory Compliance & Reporting
- Performs Monthly Food & Safety Audit’s
Education
Bachelor of Science - Business Administration Specializing in Management
University of Valley Forge
Phoenixville, PASkills
- Microsoft Office, Excel, Word, PowerPoint, One Note, QuickBooks Pro 2010
- Data Management & Entry
- Organizational Abilities
- Policy interpretation
- Claims investigation
- Legal compliance
- Strategic Critical Thinking
- Damage Assessment
- Litigation resolution
- Team collaboration
References
Professional and character references available upon request – I can provide references from my current employer.
Timeline
Senior Claims Adjuster
Liberty Mutual Insurance Group (ADP Total Source)
01.2016 - Current
Operations Management
Sodexo
01.2013 - 05.2016
Market Coordinator
Sodexo
01.2009 - 01.2013
Bachelor of Science - Business Administration Specializing in Management
University of Valley Forge
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