Patricia Jezick
WILLIAMSPORT
Summary
At Edward Jones, I excelled as a SR Branch Office Administrator, adeptly reducing overhead costs and enhancing client satisfaction through strategic resource allocation and personalized service. My expertise in staff training and customer engagement, coupled with a knack for maintaining regulatory compliance, propelled business growth and fostered a motivated workforce.
Overview
16
16
years of professional experience
Work History
SR Branch Office Administrator
Edward Jones
2008.07 - 2024.12
- Reduced overhead costs through careful budget management and resource allocation.
- Oversaw staff recruitment, training, and development to maintain a highly skilled and motivated workforce.
- Ensured regulatory compliance by staying current on industry standards and implementing appropriate policies and procedures.
- Fostered strong relationships with clients, leading to increased loyalty and repeat business.
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
Education
GED -
Allentown Evening High School
Allentown, PA1968-06
Skills
- Staff training and developmen
- Meeting facilitation
- Customer engagement
- Inbound phone call handling
- Scheduling appointments
- Database entry
- Inventory management
- Processing expenses
- Meeting planning
- Office supply management
- Customer service
Timeline
SR Branch Office Administrator
Edward Jones
2008.07 - 2024.12
GED -
Allentown Evening High School