Patricia Shuke
McKees Rocks
Summary
Detail-oriented cashier skilled in providing exceptional customer service and accurately processing transactions. Proven ability to maintain a clean and organized checkout area while promoting sales and loyalty programs.
Overview
1
1
year of professional experience
Work History
Cashier
Family Dollar
McKees Rocks
09.2025 - Current
- Operated cash register and processed transactions accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions accurately and efficiently at retail location.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Handled customer returns and exchanges efficiently.
- Managed customer returns to maintain satisfaction and compliance. and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided friendly service to enhance customer shopping experience.
- Enhanced customer satisfaction by personalizing service to meet individual needs.
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Collaborated with team members to improve service quality.
- Worked with team members to enhance overall customer service quality.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained cleanliness and organization of checkout area and store displays.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained work area and kept cash drawer organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
- Checked personal identifications during alcohol and tobacco sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customers' questions and provided information on store procedures or policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Offered customers carry-out service at the completion of transaction.
- Enforced store policies regarding returns and exchanges effectively.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed other duties as assigned by management.
- Handled cash, credit, and debit transactions with attention to detail.
- Worked with team members to enhance overall customer service quality.
- Enforced store policies regarding returns and exchanges effectively.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
High School Diploma -
Williamsburg Community Jr/Sr High School
Williamsburg, PA06-2008
Skills
- Sales processing
- Cash handling
- Transaction processing
- Payment processing
- Sales transactions
- Payment collection
- Refunds and exchanges
- Returns processing
- Sales processing
- Cash management
- Inventory management
- Checkout monitoring
- Drawer balancing
- Currency counting
- Gift card handling
- Loyalty program promotion
- Data entry
- Customer service
- Customer assistance
- Clear communication
- Written and verbal communication
- Multitasking and organization
- Attention to detail
- Reliability and punctuality
- Dependability and reliability
- Work ethic
- Team collaboration
- Relationship building
- Patience and empathy
- Problem solving
- Complex problem solving
- Issue resolution
- Hospitality and accommodation
- Cleaning and sanitizing
- Cash register systems
- ID verification
- Exchanges processing
- Sales promotion
- Guest inquiries
- Cash handling and management
- Work ethic
- Relationship building
- Team collaboration
- Attention to detail
- Guest inquiries
- Issue resolution
- Cash handling and management
Affiliations
- Volunteer
Timeline
Cashier
Family Dollar
09.2025 - Current
High School Diploma -
Williamsburg Community Jr/Sr High School