Patrick Kelly
Silverdale
Summary
Adaptable individual with a solid background in customer service and team support. Grew up with 3 dogs, enhancing my experience with animals while recognizing handling patients is much different than your own family.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Wawa
11.2024 - Current
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Assisted in training new staff on company policies and operational procedures.
- Processed transactions accurately using point-of-sale systems to ensure seamless customer experiences.
- Collaborated with team members to enhance workflow efficiency and improve service delivery.
Crew Member
Skyzone
06.2023 - 04.2024
- Delivered exceptional customer service to enhance guest experience and satisfaction.
- Operated various equipment, ensuring safety protocols were followed at all times.
- Collaborated with team to maintain facility cleanliness and organization standards.
- Assisted in training new team members on operational procedures and safety guidelines.
Dishwasher
Crossroads Tavern
08.2020 - 05.2023
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of all dishes and utensils.
- Maintained organized workstations to enhance workflow efficiency and reduce clutter in kitchen area.
- Followed supervisor instructions to complete tasks on time.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Education
Associate of Science - Biology
Delaware Valley University
Doylestown05-2029
Skills
- Team collaboration
- Complex Problem-solving
- Quick learner
- Problem resolution
- High comprehension level
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Client communication
- Animal grooming
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Customer Service Associate
Wawa
11.2024 - Current
Crew Member
Skyzone
06.2023 - 04.2024
Dishwasher
Crossroads Tavern
08.2020 - 05.2023
Associate of Science - Biology
Delaware Valley University