Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick McNicholas

New Castle

Summary

Resourceful Customer-focused crew member with 3 years of experience in the hospitality and food service industries. Proven ability to deliver exceptional customer service and maintain high-quality standards in fast-paced environments. Skilled in teamwork, food safety, and cash handling, with a commitment to creating a welcoming atmosphere for guests.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
New Castle, PA
07.2022 - Current
  • Provide customer service
  • Take customer orders with accuracy
  • Prepare food according to quality standards
  • Maintain cleanliness in workspace and restaurant
  • Work with others to create a team environment

Front Desk Agent

Quality Inn & Suites
New Castle, PA
07.2024 - 11.2025
  • Checked in arriving guests
  • Created reservations for future guest stays
  • Provided customer service assistance for guests
  • Handled cash and credit card transactions
  • Maintained guest confidentiality and safety

Education

High school diploma or GED - General Studies

Shenango High School
New Castle, PA
06-2026

Skills

  • Hospitality
  • Customer service
  • Food safety
  • Food handling
  • Food service
  • Cash register

Timeline

Front Desk Agent

Quality Inn & Suites
07.2024 - 11.2025

Crew Member

McDonald's
07.2022 - Current

High school diploma or GED - General Studies

Shenango High School
Patrick McNicholas