Patrick O’Reilly
Bethlehem
Summary
Dynamic District Sales and Operations Manager with a proven track record at Verizon Wireless, driving $20 million in annual sales. Expert in P&L management and strategic recruiting, fostering high-performing teams. Adept at developing marketing strategies and enhancing operational efficiency, while cultivating strong customer relationships to achieve exceptional results.
Overview
18
18
years of professional experience
Work History
District Sales and Operations Manager
Verizon Wireless (Operated by Victra)
New York/New Jersey
05.2022 - Current
- Drive profitable growth through sales, operations, and P&L management
- Responsible for $20 million in gross sales annually
- Lead a team of more than 120 people and their development
- Develop and implement marketing strategies
- Support HR in compliance of legal and company expectations
- Monitor P&L to identify opportunities
- Outline strategic recruiting strategies and training programs
District Sales and Operations Manager
T-Mobile (Operated by Ameritel & Wireless Vision)
Philadelphia
08.2018 - 04.2022
- Translate corporate strategy into successful customer experiences
- Drive profitable growth through sales, operations, and P&L management
- Cultivate and grow strong sales teams
- Develop and implement marketing strategies
- Support HR in compliance of legal and company expectations
- Monitor P&L to identify opportunities
- Outline strategic recruiting strategies and training programs
- Created a development program for competency-based manager trainings
Retail, High-Volume, Store Training Manager
T-Mobile
Philadelphia
03.2013 - 08.2018
- Manage 27 direct reports and their development
- Demonstrate achievement in financial results and quota attainment
- Building external relationships to increase store traffic
- Strategic scheduling and recruiting top talent
- Manage P&L through operational and inventory management
- Lead senior leadership district visits
- Oversee multi-store audit compliance
- Leadership Development Coordinator
- Regional new hire training
Retail Associate Manager
T-Mobile
08.2010 - 03.2013
- Accountable for achieving a store quota and revenue attainment per month
- Responsible for associate development by providing sales coaching and feedback
- Held monthly one-on-one meetings with team members to evaluate performance and skill practice
- Held district-wide meetings to train bottom-performing associates on priority metrics
Retail Sales Associate
T-Mobile
10.2007 - 08.2010
- Responsible for store operations as acting manager-on-duty
- Achieved monthly sales goals including gross activations, upgrades, accessories, and feature attachment
- Provided expert product knowledge on T-Mobile services and devices sold
- Provided professional customer service for any customer need
Education
Master of Business Administration -
The University of Scranton
Scranton, PA08.2012
Bachelor of Business Administration - Marketing
Temple University
Philadelphia, PA01.2009
People First Certificate of Human Resource Management -
Temple University
Philadelphia, PA01.2009
Skills
- P&L management
- Marketing strategy
- Sales growth
- Strategic recruiting
- Customer relationship management
- Operational efficiency
- Compliance support
- Leadership development
- Workforce training
- KPI tracking
- Microsoft office expertise
- Strategic planning
Awards
- #1 District in YoY Revenue Growth, 12/25
- #1 EBIDTA District for 2024 in East Area, 12/24
- Achieve Program Graduate, 06/23
- #1 Ranked DSOM for Q1 2021 in NE Region, 04/21
- President’s Club Award Recipient 12/24
Timeline
District Sales and Operations Manager
Verizon Wireless (Operated by Victra)
05.2022 - Current
District Sales and Operations Manager
T-Mobile (Operated by Ameritel & Wireless Vision)
08.2018 - 04.2022
Retail, High-Volume, Store Training Manager
T-Mobile
03.2013 - 08.2018
Retail Associate Manager
T-Mobile
08.2010 - 03.2013
Retail Sales Associate
T-Mobile
10.2007 - 08.2010
Master of Business Administration -
The University of Scranton
Bachelor of Business Administration - Marketing
Temple University
People First Certificate of Human Resource Management -
Temple University