Patrick Poole
Kingston
Summary
Compassionate pastor skilled in preaching, pastoral care, and multicultural sensitivity. Proven ability to foster community engagement and develop impactful programs that enhance spiritual growth.
Overview
29
29
years of professional experience
Work History
Pastor
Good Shepherd/Holy Trinity Lutheran Churches
02.2020 - Current
- Led worship services, fostering community engagement and spiritual growth.
- Developed and implemented educational programs for diverse congregational groups.
- Provided pastoral care through counseling and support for individuals in need.
- Coordinated outreach initiatives, enhancing church visibility within the community.
- Oversaw administrative functions, ensuring efficient operation of church activities.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Strengthened relationships between families by initiating regular events and workshops catered to their needs.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging sermons.
Representative II
CVS Caremark Mail Order Pharmacy
09.2018 - 02.2020
- Managed inbound calls, addressing customer inquiries regarding prescription orders and medication refills.
- Processed and verified prescription orders efficiently, ensuring accuracy in medication dispensing.
- Collaborated with pharmacy staff to streamline workflow processes, enhancing operational efficiency.
- Developed training materials for new representatives, facilitating onboarding and knowledge transfer.
- Led initiatives to improve customer satisfaction ratings through effective communication and problem resolution.
- Monitored compliance with regulatory requirements, ensuring adherence to safety protocols and best practices.
- Mentored junior representatives, providing guidance on best practices in customer service and order processing.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Interim Artistic Director
Wyoming Seminary Performing Arts Institute
01.2018 - 08.2018
- Directed comprehensive artistic vision for performances, enhancing overall program quality and audience engagement.
- Collaborated with diverse teams to develop innovative programming that reflects community interests and trends.
- Oversaw production schedules, ensuring timely execution of rehearsals and performances while managing resources effectively.
- Mentored emerging artists and staff, providing guidance on creative processes and professional development opportunities.
- Implemented strategic marketing initiatives to increase visibility and participation in arts programs across various demographics.
- Evaluated program effectiveness through feedback mechanisms, continuously refining offerings based on participant responses.
- Established partnerships with local organizations to foster community involvement and support for performing arts initiatives.
Pastor
Grace Lutheran Church
08.2010 - 08.2015
- Facilitated strategic planning sessions to align church goals with community needs.
- Collaborated with local organizations to address social issues and promote service opportunities.
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Oversaw administration and management of all areas of ministry.
- Upheld church governance structure by effectively managing staff and volunteer teams while ensuring adherence to established policies and procedures.
- Led programs such as worship, study, fellowship, and service opportunities.
- Volunteered at church-sponsored outreach events.
- Served as mentor to children in church community, offering guidance and support.
- Championed diversity within the church body by promoting inclusivity across all aspects of ministry life.
- Led tri-weekly Chapels with school students
Pastor and School Chaplain
St. James Lutheran Church and School
08.2008 - 08.2010
- Led weekly worship services, enhancing spiritual engagement and community attendance.
- Developed educational programs for all age groups, fostering growth in faith and biblical knowledge.
- Provided pastoral care and counseling, supporting members during personal crises and life transitions.
- Organized community outreach initiatives, strengthening church presence and service to local needs.
- Collaborated with church leadership to establish strategic goals, ensuring alignment with mission and vision.
- Assisted with organization and implementation of Sunday school activities.
Pastor
Holy Trinity Lutheran Church
06.2000 - 08.2008
- Provided spiritual and administrative leadership to church and managed daily operations.
- Advised couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
- Empowered church volunteers through training sessions and ongoing support, enhancing their ability to serve the congregation effectively.
- Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Mentored youth group members, offering guidance and support in their personal and spiritual lives.
- Designed innovative worship experiences that integrated contemporary elements alongside traditional practices.
- Developed strong partnerships with local organizations to promote collaboration on various community initiatives.
- Enhanced worship experience with introduction of diverse musical styles.
Pastor
Lutheran Church of the Good Shepherd
06.1997 - 06.2000
- Developed and delivered impactful sermons, enhancing worship experience and theological understanding.
- Provided pastoral care to congregation members, addressing spiritual needs with compassion and sensitivity.
- Developed and implemented engaging youth programs fostering spiritual growth and community involvement.
- Organized outreach events, facilitating connections between church and local community organizations.
- Conducted regular meetings with youth groups to address concerns and promote open dialogue.
- Collaborated with parents to strengthen family involvement in youth ministry activities and events.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Planned weekly groups as well as special events and overnight retreats.
Education
Masters - Theology
Lutheran Theological Southern Seminary
Columbia, SC06-1997
Bachelor of Arts And Vocal Performance - Music
Newberry College
Newberry, SC06-1990
Skills
- Preaching
- Pastoral care
- Multicultural sensitivity
- Officiating
- Worship planning
Timeline
Pastor
Good Shepherd/Holy Trinity Lutheran Churches
02.2020 - Current
Representative II
CVS Caremark Mail Order Pharmacy
09.2018 - 02.2020
Interim Artistic Director
Wyoming Seminary Performing Arts Institute
01.2018 - 08.2018
Pastor
Grace Lutheran Church
08.2010 - 08.2015
Pastor and School Chaplain
St. James Lutheran Church and School
08.2008 - 08.2010
Pastor
Holy Trinity Lutheran Church
06.2000 - 08.2008
Pastor
Lutheran Church of the Good Shepherd
06.1997 - 06.2000
Masters - Theology
Lutheran Theological Southern Seminary
Bachelor of Arts And Vocal Performance - Music
Newberry College