Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Pruy

Fairfield

Summary

Professional supervisor with solid background in rental shop operations. Skilled in inventory management, customer service, and equipment maintenance. Strong focus on team collaboration and achieving results. Reliable and adaptable, ensuring smooth operations and high customer satisfaction. Operating the highest volume rental shop within Vail Resorts Inc, and consistently managing employees and ensuring high quality experiences for employees and guests alike.

Overview

7
7
years of professional experience

Work History

Ski Rental Shop Supervisor

Vail Resorts Inc
12.2022 - 03.2025
  • Streamlined inventory management for optimal utilization of rental equipment and reduced downtime.
  • Set clear expectations regarding work ethic standards and customer service, fostering a culture of professionalism and excellence.
  • Addressed customer complaints promptly, providing satisfactory solutions that fostered loyalty and repeat business.
  • Established strong relationships with vendors to secure favorable pricing on high-quality rental equipment.
  • Trained new employees on company policies, procedures, and best practices, ensuring consistent service quality.
  • Enhanced customer satisfaction by efficiently managing rental shop operations and addressing client concerns.
  • Evaluated employee performance regularly through constructive feedback sessions aiding in professional growth.
  • Maintained a clean, organized, and welcoming store environment for customers through daily upkeep tasks.
  • Increased return customers by offering personalized recommendations based on their preferences and needs.
  • Coordinated efforts between departments during peak seasons or special events for seamless operation flow within the shop.
  • Conducted regular inventory audits to ensure accurate stock levels and eliminate discrepancies or losses.
  • Ensured all safety protocols were followed by staff members when dealing with equipment maintenance or hazardous situations.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Implemented rental asset processes and cleanliness standards.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.

Retail Associate

Tractor Supply Company
08.2024 - 11.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.

Amazon Wharehouse Worker

Amazon
06.2023 - 09.2023
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.

Ski Rental Technician

Liberty Mountain Resort
01.2018 - 12.2022
  • Boosted repeat business through exceptional customer service and timely resolution of issues.
  • Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
  • Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
  • Actively participated in local community events as a representative of the company, raising brand awareness among potential customers.

Package Handler

FedEx
06.2019 - 09.2019
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Education

Bachelor of Arts - Strategic Communications

Pennsylvania State University
University Park, PA
12-2024

Skills

  • Motivational skills
  • Employee training
  • Scheduling coordination
  • Budgeting and finance
  • Store presentation
  • Ski Rental agreement
  • Ski Rental transactions
  • Closing management
  • Excellent computer skills

Timeline

Retail Associate

Tractor Supply Company
08.2024 - 11.2024

Amazon Wharehouse Worker

Amazon
06.2023 - 09.2023

Ski Rental Shop Supervisor

Vail Resorts Inc
12.2022 - 03.2025

Package Handler

FedEx
06.2019 - 09.2019

Ski Rental Technician

Liberty Mountain Resort
01.2018 - 12.2022

Bachelor of Arts - Strategic Communications

Pennsylvania State University

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Patrick Pruy