Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick C. Keane

Pottstown

Summary

Organized and proactive Warehouse Supervisor with strengths in communication, collaboration and leadership. Also a detail oriented individual experienced in using computerized systems to log data, supervising team, overseeing and managing orders, updating records/logs, and also skilled in operating forklift and palletizer to move products between facilities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Wholesale Fulfillment & Stocking Supervisor

Lilly Pulitzer
11.2021 - Current
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Monitored production levels and implemented measures to increase output.
  • Assigned tasks to team members to complete within designated time frames.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Lilly Pulitzer Safety Committee Member- Responsible for training and supervising team of 20 full time staff, along with 10+ temporary employees.

Stock Control Group Lead

Lilly Pulitzer Inc
04.2018 - 11.2021
  • Direct and supervise the facility stocking team.
  • Assist management in assigning work-direction to team members.
  • Responsible for training new hires.
  • Slot orders to be stocked in the warehouse via Manhattan Applications/WMS Systems/Excel and company Master Locator.
  • Update and maintain Priority Guidelines for daily stocking and SCP movement across two facilities.
  • Track incoming deliveries via company inbound tracking reports for the upcoming days.
  • Update/maintain company system for open stocking locations in the facility via the master locator.
  • Update and create new master locators for new seasons.
  • Maintain associates productivity and monthly reports.
  • Operate standing and sitting forklifts.
  • Handle all incoming packages and deliveries into the facility daily.
  • Work directly with the Receiving Group Lead and other departments for daily stocking moves between two facilities.
  • Focus on facility logistics to improve stocking and space in the facility.
  • Assist in all areas of retail wholesale including replenishment, waving, and shipping.
  • Lilly Pulitzer Safety Committee Member.

Distribution Center Associate

Lilly Pulitzer Inc
11.2017 - 04.2018
  • Adhered to company and operational procedures when operating standing/sit-down forklifts.
  • Utilize Manhattan/RF guns to scan products into warehouse systems.
  • Unload/Load Trailers.
  • Broke down orders and prepared for stocking.
  • Re-Slotted previously stocked product.
  • Cycle counted current inventory for company compliance.
  • Tagged and stored product inventory in correct areas and locations.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.

Supervisor

Parcon Environmental
02.2013 - 08.2016
  • Prepared estimates for clients review and approval.
  • Established and maintained relationships with current clients.
  • Complied with company policies, objectives and communication goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Wrote sales proposals, set up contracts and finalized deals.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Trained and mentored new team members to promote productivity, accuracy and friendly customer service.

Private Investigator

Global Options
09.2012 - 03.2013
  • Fraud Investigations.
  • Cold call individuals to gather information on subjects by utilizing Pre-Texts.
  • Perform assignments within investigative scope of competency to meet client needs.
  • Obtain video evidence to establish individual not adhering to physical restrictions.
  • Carry out activity checks to gather information regarding targets routine and status.
  • Conduct wellness checks to establish individual’s wellbeing and physical stature.
  • Prepare detailed reports for court Depositions.

Inside Sales Representative

Iron Mountain
12.2011 - 09.2012
  • Sold off site storage for company records, digital scanning of records, and secure shredding of company’s confidential information.
  • Prepare contracts for customer’s approval and review.
  • Contacted new and existing customers to discuss product and service solutions.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Leveraged interpersonal skills to conduct successful telephone sales.

Training Supervisor/Private Investigator

Litigation Solutions
02.2007 - 01.2011
  • Fraud Investigations.
  • Cold called individuals to gather information on subjects by utilizing Pre-Texts.
  • Performed mobile surveillance per client's request.
  • Obtained video evidence to establish individual not adhering to physical restrictions.
  • Carried out activity checks to gather information regarding targets routine and status.
  • Conducted wellness checks to establish individual’s wellbeing and physical stature.
  • Prepared detailed reports for court Depositions.
  • Fully managed 10+ investigators daily with regards to claims and SIU investigations.
  • Fully managed Cases daily and scheduled investigators to conducted investigations as needed.
  • Interviewed, hired, and trained new employees.
  • Conveyed current policy, procedure and compliance information to employees.

Education

Linkedin Learning - Continued Education:
07.2023

Rutgers University (Coursera)
08.2021

Bachelor of Arts - Criminal Justice

ALVERNIA UNIVERSITY
Reading, PA
01.2006

Skills

  • WMS super user
  • Merchandise stocking
  • Sitting/standing forklift
  • Organizational skills
  • Team Oversight
  • Order Picking and Processing
  • Productivity Benchmarks
  • Staff Training
  • Schedule Management
  • Reporting and Analysis
  • Shipping and Receiving
  • OSHA Regulations

Certification

  • 10-hour OSHA Certification: State ID number 36-701873382
  • Microsoft Office Training-Pryor Learning(Excel, Power Point, Publisher, Word)
  • Omnilift Train The Trainer (Forklift Training Certification)

Timeline

Wholesale Fulfillment & Stocking Supervisor

Lilly Pulitzer
11.2021 - Current

Stock Control Group Lead

Lilly Pulitzer Inc
04.2018 - 11.2021

Distribution Center Associate

Lilly Pulitzer Inc
11.2017 - 04.2018

Supervisor

Parcon Environmental
02.2013 - 08.2016

Private Investigator

Global Options
09.2012 - 03.2013

Inside Sales Representative

Iron Mountain
12.2011 - 09.2012

Training Supervisor/Private Investigator

Litigation Solutions
02.2007 - 01.2011

Linkedin Learning - Continued Education:

Rutgers University (Coursera)

Bachelor of Arts - Criminal Justice

ALVERNIA UNIVERSITY

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Patrick C. Keane