Paul Brahan

Directed daily operations by coordinating field technician schedules and managing office functions. Oversaw billing processes and inventory procurement to optimize resource availability. Mentored technicians through various stages of development to enhance team performance.

• Refined processes to improve operational efficiency and effectiveness in fire protection services.
• Facilitated collaboration among diverse teams to establish and enforce safety protocols and compliance standards.
• Designed and executed comprehensive strategies aimed at driving revenue growth and facilitating market expansion.
• Guided junior staff in mastering customer service best practices and enhancing technical expertise.
• Directed project management initiatives from inception to completion, ensuring timely service delivery.
• Oversaw team dynamics and implemented strategies to promote a supportive workplace culture and improve employee morale.
• Designed and deployed comprehensive strategies aimed at driving sales growth and improving profitability.

• Directed the expansion of the fire suppression department within the northeastern Pennsylvania market. Recruited, trained, and supervised a team of technicians servicing clients in Pennsylvania, New Jersey, Delaware, Maryland, and West Virginia. Established comprehensive training protocols and standards to enhance team performance.

• Fire Systems Technician responsible for inspecting, repairing, maintaining, installing commercial kitchen fire suppression systems. FPC Certified in PRE-ENGINEERED RESTAURANT FIRE SUPPRESSION SYSTEMS per NFPA 17,17A,96, ICC &IFC. Very proficient in systems Amerex, Ansul, Kidde, Range Guard, PyroChem, Protex, and Buckeye.
• Diagnosed and resolved system malfunctions to ensure optimal performance of fire safety equipment.
• Collaborated with installation teams to efficiently execute system upgrades and replacements in diverse environments.
• Streamlined troubleshooting processes, reducing downtime and increasing overall operational efficiency.
• Mentored new technicians in equipment handling and safety protocols, fostering a culture of continuous learning.
• Implemented preventative maintenance schedules that significantly decreased emergency repair incidents across client sites.
• Submitted daily paperwork to record completed jobs and related information.
• Explained to customers and demonstrated how specific system works.

• Fire Extinguisher Technician, responsible for service, inspection of wet and dry fire extinguishers per NFPA 10 regulations. Also responsible for annual and monthly service of emergency/exit light inspections. Certified by Phil Ackland Training under NFPA 96. Attended power wash academy in Fort Worth, Texas passed the course and test.
• Led team in troubleshooting complex issues, enhancing service response times and customer satisfaction.
• Fostered relationships with customers, resulting in increased repeat business and referrals within the community.
• Repaired and replaced defective components to enhance equipment functionality and reliability.
• Conducted routine inspections and maintenance of fire extinguishers to ensure compliance with safety regulations.
• Improved workplace safety by conducting thorough fire extinguisher inspections and maintenance.
• Handled emergency calls for service, providing rapid and effective solutions to clients facing urgent fire protection system issues.
• Reduced response time to customer inquiries through effective communication and scheduling practices.

• Responsible for driving a 26ft straight truck. Delivering hvac, plumbing and building material to job sites and occupied homes. Responsible for ensuring safe delivery of all materials and customer service communication.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

• Responsible for emergent and non emergent patient care and transport.
• Conducted thorough patient assessments to identify critical conditions and prioritize interventions.
• Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
• Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
• Evaluated patient histories to assess and prioritize levels of care.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
• Reduced response times by effectively coordinating with dispatchers and following established protocols.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
• Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.