Paul Risley
Camp Hill
Summary
Dynamic operations leader with extensive experience at Mattel, driving supply chain optimization and enhancing fulfillment systems. Proven track record in project management and team leadership, successfully implementing process improvements that reduced costs and improved customer service. Proficient in Oracle ERP and data analysis, fostering a culture of continuous improvement.
Overview
24
24
years of professional experience
Work History
Manager- Distribution Center Services
Mattel PADC
01.2024 - Current
- Relocated to PADC to lead B2B shipping Operations for one of Mattel’s largest Omni channel distribution centers which ships products to key business partners more than $600MM annually B2B and $100MM annually in DTC.
- Leading a high functioning team of order fulfillment professionals to ship more than 21.0MM cube annually.
- Participated as a subject matter expert on the O2I implementation of American Girl DTC and RRO teams that enhanced fulfillment operational systems and implement the appropriate enhancements in Blue Yonder WMS to support processing of customer orders.
Manager- Distribution Center Services
American Girl/Mattel
01.2021 - 01.2024
- Company Overview: American Girl is an omni channel consumer products brand with $300MM in sales annually.
- Managed all aspects of fulfillment in for American Girl.
- Responsible for hiring, building, training, and inspiring a team that includes 56 RFT employees which expands to 300 seasonal employees in Q4 annually.
- Managing the team that fulfills all direct to consumer, business to business and proprietary retail orders.
- Working currently on cross functional teams that are implementing new order to invoice, supply chain and fulfillment systems that are being rolled out across the global Mattel enterprise.
- Partnering with Mattel teams to plan, develop and execute regional distribution for DTC on the east and west coasts to support the AG business domestically by improving service to our customers while reducing shipping expense.
- Providing an environment for my team that is focused on both safety and efficiency through a culture of continuous improvement.
- Creating reports, evaluating data for budgeting and labor tracking purposes across a variety of systems that are Oracle or MS Office based.
- American Girl is an omni channel consumer products brand with $300MM in sales annually.
- Excel is my tool of choice for analytics, but I can use MS Access and write and run simple SQL script.
- Accomplishments include leading our team through a variety of operational changes and enhancements with safety and operational efficiency in mind.
- Having led my team through considerable change with the consolidation of operations in Wisconsin to one facility to integrate Business to Business and Retail Fulfillment Operations into our DTC facility.
- Identifying and implementing process improvements to enhance our customer service experience while reducing costs.
Supervisor DC Operations
American Girl
01.2018 - 01.2021
- Promoted to supervisor after several years of project management and serving as analytical support for American Girl Operations leadership team.
- Supervised a staff of 16 Full time, year-round employees and 150 seasonal employees.
- Supervised the Business to Business and Direct to Consumer order fulfillment operations.
- Completed Monthly Budgetary contributions for Outbound cube and Freight expense.
- Developed Employees through analytical training and project management of project teams.
- Developed new product and process to take new products to market.
- Led operations that fulfilled orders as many as 50K DTC packages daily during peak season.
Engineering- Projects Analyst and Senior Digital Print Tech Coordinator
American Girl
01.2013 - 01.2018
- Returned to American Girl in a project management capacity charged with evaluating the distribution capabilities and layout of Mattel’s primary direct to consumer shipping facility.
- This analysis led to a $400k redesign to optimize the system that I then served as project manager through execution.
- Led a team that developed and implemented a new manufacturing process around DIJ printers.
- This new process allowed Mattel the ability to personal toys and books for the direct-to-consumer market.
Planner
Land’s End Business Outfitters
01.2007 - 01.2012
- Forecast and analyze the Sweater, Outerwear, and Tailored Casual businesses.
- Responsible for reading the business and responding to trends daily.
- Worked with our Planning, Merchandising, Sourcing, and Finance partners to set seasonal assortments, manage appearances in the catalog and internet, and make purchasing and pricing decisions.
- Managed product categories that generate revenues of $60MM annually.
- Served as technical support for the planning team with regards to Business Objects and Excel.
Forecast Analyst
American Girl
01.2004 - 01.2007
- Supported the Supply Chain team by providing product performance and forecast reporting from the data warehouse utilizing a variety of Cognos applications.
Fulfillment Information Analyst
American Girl
01.2001 - 01.2004
- Served as analytical support to the Operations Fulfillment teams in DeForest and Wilmot managing the fulfillment system profiles and serving on various project teams.
- Served as a supervisor in picking.
- Assisted the development of AG Place- New York as a logistics team member and as analytical support for the larger store team.
- Improved the DeForest distribution center’s overall shipping capacity by developing and introducing innovative profiling theory.
Education
Bachelor of Business Administration -
Edgewood College
Skills
- Project Management
- Demand Forecasting
- Inventory management
- Risk Control Management
- Continuous Process Management
- Warehouse and Supply Chain Optimization
- Oracle ERP
- Sommerset WMS
- Blue Yonder WMS
- Tableau
- Excel
- Manugistics
- Cognos Reporting
- Pick to Light
- Electrol Conveyor Routing
- Data analysis
- Team leadership
- Supply chain coordination
- Employee training
- Safety compliance
- Change management
- Workforce management
- Complex Problem-solving
- Performance management
- Marketing
- Operations management
- Project management
- Budget management
- Warehouse management
- Inventory control
- Process improvement
- Customer service
- Performance metrics
Skills
Project Management, Demand Forecasting, Inventory Management, Risk Control Management, Continuous Process Management, Warehouse and Supply Chain Optimization, Oracle ERP, Sommerset WMS, Blue Yonder WMS, Tableau, Excel, Manugistics, Cognos Reporting, Pick to Light, Electrol Conveyor Routing
References
References available upon request.
Timeline
Manager- Distribution Center Services
Mattel PADC
01.2024 - Current
Manager- Distribution Center Services
American Girl/Mattel
01.2021 - 01.2024
Supervisor DC Operations
American Girl
01.2018 - 01.2021
Engineering- Projects Analyst and Senior Digital Print Tech Coordinator
American Girl
01.2013 - 01.2018
Planner
Land’s End Business Outfitters
01.2007 - 01.2012
Forecast Analyst
American Girl
01.2004 - 01.2007
Fulfillment Information Analyst
American Girl
01.2001 - 01.2004
Bachelor of Business Administration -
Edgewood College
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