Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Tomasko

PITTSBURGH

Summary

Dedicated security officer with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

36
36
years of professional experience

Work History

Security Aide

Pittsburgh Board of Education
05.2023 - Current
  • Observed and monitored students activities.
  • Established trusting relationships with students and staff through consistent reliability and genuine empathy towards their unique situations.
  • Provided a safe learning environment for students and staff, according to school procedures and local and state laws.
  • Enforced safety procedures for the general well being and safety of the students, staff and Pittsburgh Public Schools property.

Grocery Clerk/Grocery Manager

Harris Teeter Grocery Store
11.1996 - 05.2021
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
  • Retrieved items for customers and verified prices.
  • Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
  • Trained new employees in store procedures and customer service standards, maintaining high service levels.
  • Updated pricing and signage for sales and promotions, ensuring accuracy and compliance.
  • Implemented waste reduction strategy by rotating stock and managing expiring products, reducing losses.
  • Assisted in setting up displays for seasonal promotions, attracting customer interest.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Performed key tasks to promote inviting grocery store appearance.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Boosted employee morale by fostering a positive work environment and providing regular feedback.

Territory Manager/Reset Specialist

Acosta Sales & Marketing
05.2001 - 02.2003
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Implemented new shelf allocations by using Plan-O-Grams in grocery chains as with Giant Eagle, Shop-N-Save, Foodland, and County Market stores, in Pennsylvania, Maryland, West Virginia and Ohio.

Territory Manager/Reset Specialist

Blackwell-Stevenson Food Brokerage
03.1995 - 08.1997

-Designed Plan-O-Grams

-Implemented Plan-O-Grams in grocery stores in the Tri-State area of Pennsylvania, Ohio, West Virginia

-Worked with the individual store managers, and competitor brokerages, to maintain sales for the stores.

-Visited my stores that were in my territory on timely manner to maintain a good working relationship with the stores management, employees and customers.


Lance Corporal

United States Marine Corps Reserve
05.1989 - 06.1995

- Boot Camp- Parris Island, SC, June 5, 1989-September 1, 1989

-School of Infantry - Camp Lejeune, NC, September 1989-December 1989

-I served as an anti-tank assault man, a gunner on the M-47 Dragon Missile System

-I learned leadership, discipline, as well as Honor, Courage and Commitment, these mindsets I carry with me everyday throughout life. Especially the Marine Corps Motto - Semper Fidelis which means Always Faithful.

-I awarded in my time in the Marine Corps the following badges, ribbons and medals:

- Expert Rifle Badge

-National Defense Medal

- Meritorious Unit Citation

- Marine Reserve Good Conduct Medal

- Arctic Service Ribbon


Grocery Clerk

Giant Eagle
05.1988 - 03.1995
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
  • Retrieved items for customers and verified prices.
  • Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
  • Operated cash register to accurately process and record customer payments.
  • Maintained clean and inviting store environment, contributing to enhanced customer experience.
  • Provided product recommendations and advice, increasing sales of promoted items.
  • Handled customer complaints with empathy and efficiency, restoring customer confidence.
  • Enhanced store security by monitoring for shoplifting and implementing preventative measures.
  • Assisted in setting up displays for seasonal promotions, attracting customer interest.
  • Assisted customers in finding desired items quickly, enhancing shopping experience and customer loyalty.
  • Trained new employees in store procedures and customer service standards, maintaining high service levels.
  • Implemented waste reduction strategy by rotating stock and managing expiring products, reducing losses.
  • Updated pricing and signage for sales and promotions, ensuring accuracy and compliance.
  • Coordinated with vendors to ensure timely delivery of goods, keeping shelves well-stocked.
  • Conducted inventory checks to prevent stock shortages, ensuring product availability.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

No Degree - Computer Information Systems

CCAC
Allegheny County Pennsylvania

High School Diploma -

Carrick High School
Pittsburgh, PA
06.1988

Skills

  • Patient
  • Reliability and punctuality
  • Special needs education
  • Dedicated Team Player
  • Positive Attitude
  • Customer Service
  • Strong Problem Solver
  • Prioritizing Work
  • Documentation And Reporting
  • Verbal Communication

Timeline

Security Aide

Pittsburgh Board of Education
05.2023 - Current

Territory Manager/Reset Specialist

Acosta Sales & Marketing
05.2001 - 02.2003

Grocery Clerk/Grocery Manager

Harris Teeter Grocery Store
11.1996 - 05.2021

Territory Manager/Reset Specialist

Blackwell-Stevenson Food Brokerage
03.1995 - 08.1997

Lance Corporal

United States Marine Corps Reserve
05.1989 - 06.1995

Grocery Clerk

Giant Eagle
05.1988 - 03.1995

No Degree - Computer Information Systems

CCAC

High School Diploma -

Carrick High School
Paul Tomasko