Paula Hilborn
Glenolden
Summary
Dynamic clinician with over 10 years of experience in the behavioral health field, demonstrating a robust set of clinical skills. Proven ability to deliver high-quality patient care while collaborating effectively with multidisciplinary teams. Committed to fostering therapeutic relationships and implementing evidence-based practices to enhance patient outcomes. Adept at navigating complex clinical environments and ensuring the highest standards of care and support for diverse populations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
OWNER/LEAD COUNSELOR
WHOLEHEARTED COUNSELING & CONSULTING, LLC
09.2024 - Current
- Manage private practice; Facilitate individual counseling sessions; Handle all fiscal and scheduling duties; Continued education
EAP COUNSELOR/CONSULTANT
ELEVANCE HEALTH
09.2022 - 06.2024
- Provide onsite and virtual support for designated employer; Manage and perform critical incident debriefings; Provide appropriate referrals upon client request; Coordinate and communicate with HR, managers, and supervisors at designated site; Manage mandatory cases; Provide consultation to leaders and managers upon request
CLINICAL SUPERVISOR
RECOVERY CENTERS OF AMERICA
09.2021 - 07.2022
- Provide licensure supervision, training, and observation to emerging clinicians working within a fellowship program. Provide support for assessment and group therapy services.
CLINICIAN
SPRINGFIELD PSYCHOLOGICAL
03.2020 - 09.2021
- Provide individual therapy services on an outpatient basis, carried caseload of approximately 36 clients. Coordinate care with external providers.
DIRECTOR OF OUTPATIENT SERVICES
MERAKEY (FORMERLY NHS)
08.2015 - 07.2020
- Oversee staff and day to day operations of a large, community outpatient behavioral health program.
- Past Positions: Outpatient Supervisor; Clinical Supervisor; Intake Coordinator
DETOX COUNSELOR
TODAY INC.
03.2014 - 08.2015
- Oversee inpatient male detox unit daily operations; Provide individual, group, and family counseling services to clients; Complete prior authorizations for level of care; Discharge planning; Crisis Management
COUNSELOR ASSISTANT
EMPOWER YOUTH LLC
01.2009 - 08.2014
- Perform initial intakes under supervision of lead counselor; Co-facilitate groups for adolescents; Perform all administrative duties for practice on a daily basis.
Education
Master of Arts - Clinical Counseling Psychology
La Salle University
08.2013
B.A - Psychology
Temple University
05.2009
Skills
- 10 years’ experience working in behavioral healthy
- Skilled in treating individuals in various levels of care
- Strong crisis management and de-escalation skills
- Passion for assisting others in improving their life
- Experience working with individuals of all ages
- Relationship building
- Small business operations
- Verbal and written communication
- Staff management
- Staff hiring
Affiliations
Continuously in pursuit of expanding my knowledge and skills of evidence-based approaches through professional training to best support and assist the individuals in my care. Currently seeing individuals in a private practice setting. Active member of local chapter for suicide prevention for 9+ years. Member of the American Counseling Association.
Certification
Licensed Professional Counselor, Pennsylvania, PC011513
Timeline
OWNER/LEAD COUNSELOR
WHOLEHEARTED COUNSELING & CONSULTING, LLC
09.2024 - Current
EAP COUNSELOR/CONSULTANT
ELEVANCE HEALTH
09.2022 - 06.2024
CLINICAL SUPERVISOR
RECOVERY CENTERS OF AMERICA
09.2021 - 07.2022
CLINICIAN
SPRINGFIELD PSYCHOLOGICAL
03.2020 - 09.2021
DIRECTOR OF OUTPATIENT SERVICES
MERAKEY (FORMERLY NHS)
08.2015 - 07.2020
DETOX COUNSELOR
TODAY INC.
03.2014 - 08.2015
COUNSELOR ASSISTANT
EMPOWER YOUTH LLC
01.2009 - 08.2014
B.A - Psychology
Temple University
Master of Arts - Clinical Counseling Psychology
La Salle University
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