Logistics management and customer service expertise complemented by growing knowledge of banking services and products. Proven ability to enhance operational efficiency through meticulous attention to detail in shipping operations. Strong relationship-building skills that drive customer satisfaction and loyalty.
Overview
31
31
years of professional experience
Work History
Relationship Banker
First National Bank
Uniontown
10.2024 - Current
Advised clients on banking products, contributing to increased customer satisfaction.
Developed client relationships to assess financial needs and objectives.
Resolved customer inquiries promptly to strengthen relationships.
Managed customer accounts, ensuring accuracy of records and timely updates.
Coordinated with team members to streamline banking operations and enhance service delivery.
Maintained strict confidentiality protocols to safeguard customer and bank information.
Backend Clerk
LOWE'S HOME IMPROVEMENT WAREHOUSE
Uniontown
12.1994 - 10.2024
Validated received inventory to ensure accuracy, quality, and safety standards.
Scheduled shipments to optimize freight movement and enhance delivery timelines.
Coordinated returns to manufacturers and corporate locations, including hazardous waste disposal.
Partnered with vendors to obtain credit or replacements for damaged or short-shipped items.
Held a license for operating material handling equipment to maintain safety standards.
Managed payments, invoices, purchase orders, and bank deposits to ensure financial accuracy.
Responded promptly to customer inquiries and concerns to enhance service experience.
Education
General Studies Diploma - Business Certificate
NORTH CARROLL HIGH SCHOOL
HAMPSTEAD, MD
06-1990
Skills
Logistics management
Customer support proficiency
Project management execution
Expertise in financial services
Shipment scheduling
Meticulous attention to detail
Time efficiency skills
Shipping operations
Pallet jack operation skills
Forklift operation capabilities
Safety compliance
Workplace cleanliness
Order fulfillment
Storage organization
Vendor management
Workflow coordination
Warehouse management
References
Denyell Maul, Lowe's, Assistant Store Manager, 724.430.1800, 724.320.7524