Paulina Pitera
Allentown
Summary
Dynamic sales and management professional with experience driving revenue growth, developing strategic client relationships, and leading successful teams. Passionate about combining business development with data-driven marketing strategies to deliver measurable results and increase brand visibility.
Overview
6
6
years of professional experience
Work History
Assistant Branch Manager
Enterprise
Easton
10.2024 - Current
- Doubled branch profitability through strategic sales initiatives, customer retention efforts, business development, and by building strong relationships with corporate accounts, insurance partners, and local businesses from the previous year.
- Led daily branch operations overseeing fleet logistics, financial reporting, scheduling, and customer service, enhancing operational efficiency and achieving high customer satisfaction.
- Coached and developed high-performing teams through performance evaluations and employee development, utilizing key performance metrics to meet branch goals.
- Finished with multiple Top 10 Branch rankings in Group.
- Achieved multiple Top 5 Rankings as an Assistant Manager in the group.
Social Media Content Creator
Self-employeed
05.2023 - Current
- Developed and executed strategic digital content and social media campaigns promoting artists, enhancing brand visibility, and driving audience growth across multiple platforms.
- Collaborated with artists and brands on promotional campaigns and identified emerging social media trends, boosting audience engagement and brand awareness.
- Produced, edited, and published high-quality multimedia content while leveraging performance analytics and engagement metrics to optimize content strategy and maximize reach.
- Generated over 20 million views and 4.6 million likes on TikTok.
Brand Ambassador
SeatGeek
03.2022 - Current
- Supported social media campaigns to enhance brand visibility.
- Connected with fans through live events and promotional activities to strengthen community engagement.
- Applied selling techniques to actively engage customers and foster relationships. to engage with customers.
- Educated customers on ticketing platforms and services offered.
Keyholder Manager
Garage Clothing USA
Allentown
09.2020 - 05.2021
- Coordinated daily retail operations, including opening and closing procedures, cash management, and inventory organization to enhance overall store performance.
- Supported store leadership in achieving sales goals by delivering exceptional customer service, identifying sales opportunities, and maintaining high merchandising standards.
- Trained and mentored new associates on customer service best practices, company policies, and visual merchandising to elevate customer experience and support team success.
Education
BBA - Business Management
Pennsylvania State University
University Park, PA05-2024
Skills
- Sales strategy
- Customer relationship management
- Sales forecasting
- Financial reporting
- Strategic planning
- Branch operations
- Performance analytics
- Team leadership
Languages
Polish
Native/ Bilingual
Timeline
Assistant Branch Manager
Enterprise
10.2024 - Current
Social Media Content Creator
Self-employeed
05.2023 - Current
Brand Ambassador
SeatGeek
03.2022 - Current
Keyholder Manager
Garage Clothing USA
09.2020 - 05.2021
BBA - Business Management
Pennsylvania State University