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Associate Principal Engineer

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Dynamic Sales Associate with proven expertise at Five Below, excelling in customer assistance and relationship building. Recognized for enhancing the shopping experience through effective issue resolution and efficient cash handling. Committed to achieving sales goals while maintaining store organization and cleanliness, fostering a welcoming environment for all patrons.

My work is very important to me and I am willing to be taught. Once I have a full understanding of my assignment, I am able to execute it accurately. I have no issues with taking instruction to heart and I enjoy pleasing my supervisors with my work. Customer service was instilled in me since childhood and I am eager to make customers happy and satisfied sending them on their way.

I am a resourceful individual bringing excellent communication skills and teamwork to any work environment. I am ambitious and eager to learn with a superior work ethic aiming to be an invaluable asset to any team. I am hard-working offering a history of dedication to workplace safety, reliable and quality-oriented with demonstrated success in exceeding client expectations. It would be an honor to be considered for your team.

Detail-oriented with strong inventory management and customer service skills. Experienced in maintaining organization and safety compliance. Committed to enhancing team operations and ensuring product availability.

Organized and student-focused professional with experience in program promotion, student recruitment, enrollment support, and administrative operations. Proven ability to maintain accurate, compliant records, manage data, and support teens, families, and community partners in access-focused programs.

I am an experienced and dependable Retail Team Supervisor with 8 years of customer service, team leadership, and operational support. Known for creating positive customer experiences through attentive service, problem-solving, and a strong eye for detail. Skilled in managing daily store functions, coaching team members, and maintaining organized, efficient environments. I believe my background in stocking, housekeeping, and security is an example of my adaptability. I love being in customer service and working with a team.


Efficient and detail-oriented housekeeper known for strong time management and teamwork abilities. Experienced in managing urgent tasks and maintaining cleanliness in diverse environments, ready to contribute to a safe and organized workplace.

Dynamic sales associate with a proven track record at Halloween City, excelling in customer service and relationship building. Adept at inventory management and maintaining an inviting store atmosphere. Recognized for enhancing customer experiences through effective problem-solving and teamwork, ensuring product availability and satisfaction. Flexible and dedicated to delivering exceptional service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Skilled and security-cleared IT support professional with 6+ years of experience in systems administration, desktop support, and end-user services across high-demand government and contractor environments. Specialized in Windows 10 troubleshooting, Microsoft 365 applications, hardware deployments, and technical issue resolution. Proven ability to support enterprise-level infrastructure with a strong focus on customer service, asset management, and ITIL-based service operations. Active TS/SCI clearance.

RESUMEN PROFESIONAL
Gestión de Datos, Infraestructura, Ciberseguridad y Soporte Técnico.
Profesional con experiencia en el campo de IT desde 1992, abarcando áreas de análisis, desarrollo, soporte, seguridad e implementación de sistemas. Labores de coordinación en infraestructura y seguridad física entre otras. En constante proceso de ampliar mis conocimientos y habilidades.
PERFIL GESTION DE DATOS - BDCA – Big Data Certified Associate
En mi experiencia laboral con CLARO y NSP de Guatemala, S.A., trabajé con gran volúmen de datos utilizando principalmente SQL/400 y Microsoft SQL Server respectivamente. Capacitaciones en herramientas de Inteligencia de Negocios como Power BI, Microsoft Excel, ensayos con SSIS (Integration Services) de Microsoft, Tableu, y otros cursos de análisis estadístico. Ensayos de Análisis de Sentimiento o Minería de Opiniones utilizando recursos como Databricks, NIFI y Kafka. Normalización y modelado de datos, tablas FACT y DIMENSIONES. Apoyo en implementaciones de ERPs, manejo de interfases, procesos de migración y carga de datos. Conocimiento en 70-462 SQL Server Database Administration (DBA).
PERFIL INFRAESTRUCTURA – CIBERSEGURIDAD – INFORMATICA FORENSE:
CCNA – Cisco Certified Network Associate ISO/IEC 27001:2022 Internal Auditor
CCCA – Cisco Certified Cybersecurity Associate HM Digital Forensics
CEHPC – Ethical Hacking Professional Certification
FORTIGATE 7.4 Administrator
Conocimiento en NIST, NICE, ENISA, ISO 27032
Primer lugar obtenido en Maratón Internacional de Hacking, Pentesting y elaboración de Informes de Máquinas CTF; Programa de Especialización ISO 27001:2022 realizados por Academia de Ciberseguridad “Hacker Mentor” con sede en Ecuador. Ejercicios en escenarios virtuales en plataforma TryHackMe.
PERFIL SOPORTE TÉCNICO: La labor de Soporte a Usuarios ha sido una tarea recurrente en mis últimas experiencias laborales debido a la naturaleza del rol. He brindado apoyo en forma presencial/remota según se requiera.

Paully Luong

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IT Support Technician (Contractor)

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Associate of Applied Science - Cyber Security

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IT Support Technician (Contractor)

Associate of Applied Science - Cyber Security

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