Summary
Overview
Work History
Education
Skills
Professional Development
Personal Information
Timeline
Generic

Pedro Amador

Business Administrator
Calle Nicanor de Obarrio, PH Verdy, Ciudad de Panamá

Summary

Business administrator with more than 15 years of combined knowledge and experience in Logistics, Supply Chain Management, Customer Service, SAP, and Procurement. Seeking a dynamic role as a. I am a very dedicated person, a good problem solver, very adaptable to change, a fast learner, and proactive with a very high sense of responsibility, honesty, loyalty, and integrity.

Overview

26
26
years of professional experience
2
2
Languages

Work History

Regional LATAM PROCUREMENT (Purchasing) Center Specialist

Philips
02.2021 - 07.2023
  • Analyze and create KPIs to provide critical insights to monitor, enhance, and bring in efficiencies for process compliance
  • Responsible for contract management and negotiations
  • Onboarding of vendors into ARIBA Supplier Management and creation of the vendors in SAP
  • Stakeholder management for all LATAM to ensure efficient and effective communication
  • Analyze data sets to formulate comprehensive spend analysis and sourcing strategies
  • Supervise sourcing activities to maintain a robust relationship with both existing and new vendors across LATAM countries
  • Analyze data sets to identify vendors with potential forcreation of new purchase catalogs in AIRBA Guided Buying
  • Led the successful implementation of the catalog creation project initiative in ARIBA Guided Buying to help automate and bring in efficiency to the purchasing process
  • Analyze data sets to create dashboards in Power BI to keep track of the performance and proper usage of the ARIBA Guided Buying purchase catalogs
  • Responsible for the application of the operational excellence process and continuous improvement projects within the Americas Procurement Team to enhance overall team efficiency.

Special Equipment Manager / Finance Assistant

Grupo Shahani
12.2017 - 09.2020

In charge of the management of a helicopter rental business:

  • Managed flight operations, including tracking performance, preparing quotes, and overseeing billing and collections
  • Handled procurement of spare parts, sourcing activities, and supplier negotiations
  • Generated reports, analyzing income, costs, and expenses for the CFO
  • Provided strategic analysis and insights to support decision-making
  • Ensured compliance with regulations and safety standards
  • Collaborated with internal and external stakeholders to optimize operations
  • Identified opportunities for process improvement and cost reduction.

Assistant Manager for the Department of Cost and Process Control

Grupo Shahani
01.2012 - 11.2017

Participated in the creation and maintenance of the cost department for the real estate group

  • Analyzed and mapped the purchasing processes and the allocation of resources for the different construction projects
  • Developed and implemented procedures to control the costs across multiple projects
  • Managed vendor relationships and tracked outstanding debts
  • Oversaw material procurement for the construction sites
  • Evaluated and approved new vendor partnerships.

LEAD of SAP R/3 and Billing

Maersk Logistics
09.2010 - 10.2011
  • Responsible for resolving the billing backlog and looking after the good functioning of SAP for the operational and Billing side of the company
  • Lead a team of 7 people
  • 3 of them located in Sao Paulo and 4 in a Global Service Center in India
  • Identify key factors affecting the billing process
  • Analyze, organize, and standardize the billing process
  • Reorganize and assign tasks to the work team to guarantee internal and external customer satisfaction
  • Resolve in a timely and accurate manner the problems and errors of the billing process for the seven branch offices nationwide
  • Analyze the weekly reports from Business Warehouse, and provide solutions to ensure the proper operation of SAP in relation to the logistics operational system
  • Successfully comply with the regional office KPIs to ensure regional compliance
  • Keep up to date the system database in regard to the business operational changes
  • Give support and assistance to the SAP R/3 end users.

SAP R/3 Compliance Coordinator

Maersk Logistics
09.2008 - 08.2010
  • Responsible for the proper functioning of SAP
  • Provide insights, recommendations, analyze and develop methods to improve the efficiencies and the interaction between the system and the end users
  • Analyze the weekly reports from Business Warehouse
  • Comply with the regional office key performance indicators
  • Collaborate with the management team and the end users, by generating reports from Business Warehouse to ensure the regional office KPIs compliance
  • Keep up to date the system database in regards with the business operational changes
  • Give support and assistance to the SAP R/3 end users.

Member of the implementation team of Sap R/3

Maersk Logistics
08.2007 - 08.2008
  • My main role was to apply my knowledge of the logistics operation and the logistics operating system of the company, in order to develop and apply the best solution that meets the business requirements of the company
  • My main functions were: Analyze the business structure
  • Mapping of the business and operational processes
  • Carry out tests in SAP to verify the proper functioning of the system
  • Develop training material, conduct and provide training for the end users
  • Give support and assistance to the end users.

Supply Chain and Logistics Coordinator

Maersk Logistics
12.2005 - 07.2007
  • In charge of the logistics and the vendor management for our US customers such as Foot Locker, KOHL'S
  • Order management for our US customers with their local vendors
  • Define which carrier to use, in order to comply with our customers needs
  • Plan and coordinate with carriers the delivery of empty containers for loading and the recollection of loaded containers for export
  • Make booking and shipping instructions with the different carriers
  • Update the logistics operating system with the information of the orders that are being ship for full visibility of our customer
  • Manage local vendors and carriers in order to provide our US customers with the best, fastest, and most efficient service.

Operations Supervisor

UPS
08.2004 - 11.2005
  • In charge of managing the personnel and the operation of the courier service of collection and delivery of packages.

Account Executive

DHL Express
04.2002 - 07.2004
  • Manage, maintain and grow a client portfolio.

Service Station Administrative Assistant

TEXACO
01.2001 - 03.2002
  • Responsible in assisting the manager on the role of managing a service station (Gas Station)
  • Supervise the store, the pumps area and the service station staff (A staff of 20 People).

Customer Service Agent

Celtel (currently Tigo)
11.1997 - 01.2001
  • Respond to inquiries, attend and follow-up on claims and complaints of customers.

Education

DEGREE INDUSTRIAL AND BUSINESS ADMINISTRATION -

Universidad Tecnológica Centro Americana
San Pedro Sula, Honduras

Skills

Knowledge in Power BI (Basic)

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Professional Development

  • Diploma in Finance for Non-Financial, Quality Leadership University, Ciudad de Panama, Panama
  • DIPLOMA IN supply chain and logistics management, Quality Leadership University, Ciudad de Panama, Panama
  • SAP R/3 Super User Training, A. P. Moller – Maersk Group, New Jersey, USA
  • Diploma in Labor Law, ASECAP / Latinoamérica, San Pedro Sula, Honduras
  • Seminar "The Sales Oriented to the Public", Profesor Libardo Agudelo, Tegucigalpa, Honduras
  • Seminar "Customer Service Tele-Workshop", Grupo ENLACE, Tegucigalpa, Honduras
  • Seminar "How to convert objections into sales", Dale Carnegie, Tegucigalpa, Honduras

Personal Information

  • Marital Status: Married
  • Work Permit: Current Valid Panama Work Permit

Timeline

Regional LATAM PROCUREMENT (Purchasing) Center Specialist

Philips
02.2021 - 07.2023

Special Equipment Manager / Finance Assistant

Grupo Shahani
12.2017 - 09.2020

Assistant Manager for the Department of Cost and Process Control

Grupo Shahani
01.2012 - 11.2017

LEAD of SAP R/3 and Billing

Maersk Logistics
09.2010 - 10.2011

SAP R/3 Compliance Coordinator

Maersk Logistics
09.2008 - 08.2010

Member of the implementation team of Sap R/3

Maersk Logistics
08.2007 - 08.2008

Supply Chain and Logistics Coordinator

Maersk Logistics
12.2005 - 07.2007

Operations Supervisor

UPS
08.2004 - 11.2005

Account Executive

DHL Express
04.2002 - 07.2004

Service Station Administrative Assistant

TEXACO
01.2001 - 03.2002

Customer Service Agent

Celtel (currently Tigo)
11.1997 - 01.2001

DEGREE INDUSTRIAL AND BUSINESS ADMINISTRATION -

Universidad Tecnológica Centro Americana
Pedro AmadorBusiness Administrator