Pedro Martinez-Rodriguez
Philadelphia
Summary
Dynamic manager with a proven track record at Dairy Queen Grill & Chill, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and strategic planning. Skilled in staff training and shift scheduling, fostering a collaborative environment that drives success and operational efficiency.
Overview
1
1
year of professional experience
Work History
Manager
Dairy Queen Grill & Chill
03.2024 - 05.2025
Ensured timely completion of tasks and distribution of materials.
Monitored customer satisfaction to maintain high service standards.
Resolved customer complaints to enhance overall experience.
Education
High School Diploma -
Archbishop Ryan
11201 Academy Rd, Philadelphia, PA 1915406-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
- Strategic planning
- Shift scheduling
Languages
Spanish
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Dairy Queen Grill & Chill
03.2024 - 05.2025
High School Diploma -
Archbishop Ryan
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