Pedro Balis
Allentown
Summary
Reliable and detail-oriented individual with strong problem-solving abilities and a passion for technology. A motivated entry-level IT candidate transitioning into information technology after earning the CompTIA A+ Certification, demonstrating foundational knowledge of computer hardware, operating systems, and troubleshooting methodologies. Known for dependability, analytical thinking, and the ability to quickly learn new systems and processes. Excited to begin a new career path in IT and contribute to delivering effective technical support. Currently expanding technical knowledge while actively pursuing the CompTIA Network+ certification to further develop networking and infrastructure skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medication Technician
Success Rehabilitation
Quakertown
08.2018 - Current
- Administered medications according to established protocols and patient care plans.
- Managed ordering, receiving, storing, preparing, and delivering medications across the facility to ensure availability and compliance.
- Coordinated with healthcare teams to ensure seamless implementation of patient treatment plans.
- Collaborated with other healthcare professionals in order to provide comprehensive care for patients.
- Supported patients with empathy during medication routines, enhancing their comfort and adherence to treatment.
- Maintained confidentiality of patient health information at all times.
- Adhered to HIPAA regulations when handling confidential patient information.
Warehouse Associate
Zep Inc.
Breinigsville
08.2016 - 07.2018
- Managed inventory and production information using warehouse management systems and scanner guns for accurate tracking.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Performed quality checks on incoming and outgoing products to maintain high standards and prevent discrepancies.
- Packaged items accurately for shipment, ensuring order accuracy and customer satisfaction.
Professional Truck Driver
Werner Enterprises
Allentown
03.2014 - 05.2015
- Operated heavy-duty trucks for long hauls across various routes.
- Adhered to all traffic laws and regulations during transportation duties.
- Resolved minor mechanical issues to minimize downtime on the road.
Education
High School Diploma -
William Allen High School
Allentown, PASkills
- Problem solving
- Troubleshooting
- Customer service
- Working with Technology
- Attention to detail
- Quality assurance
- Effective communication
- Adaptability to change
- Time management
- Emergency response
- Task prioritization
- Professionalism
- First aid certification
- Strong work ethics
Certification
CompTIA A+
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medication Technician
Success Rehabilitation
08.2018 - Current
Warehouse Associate
Zep Inc.
08.2016 - 07.2018
Professional Truck Driver
Werner Enterprises
03.2014 - 05.2015
High School Diploma -
William Allen High School